[Michigan Lottery] MI Lottery can't confirm I'm in MI

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Richard Geralds
10 months ago In Michigan Lottery
MI Lottery can't confirm I'm in MI

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi there! I see you're having trouble with the Michigan Lottery app not confirming that you're located in Michigan. Let’s get that sorted out.

First, just to make sure I understand clearly:
- Are you using the Michigan Lottery app on your Windows device, or is this happening on a mobile device?
- Is the app giving you an error message when verifying your location, or does it fail silently?
- Have you checked if your device’s location services are turned on?

If it’s the location services, the app relies on them to verify your location accurately. Since you’re on Windows 10 and using a WebKit browser, here’s a step-by-step to check and enable location services:

1. Click the Start button and open Settings (the gear icon).
2. Go to Privacy, then select Location from the sidebar.
3. Under Allow access to location on this device, click Change and make sure location access is On.
4. Scroll down to Allow apps to access your location and ensure it’s turned On.
5. Since you’re using a browser (WebKit-based), scroll to the list of apps and check if your browser has permission to use location services. Turn it on if it’s disabled.

After enabling location, refresh the Michigan Lottery web page or restart the app and try again.

If you already did all that and it still won’t recognize your Michigan location, one more thing to check is the IP address location. Sometimes, if you’re using a VPN or proxy, or if your ISP routes traffic in a way that misplaces your IP geographically, the app can’t confirm your location correctly.

Could you confirm:
- Are you using any VPN service or proxy?
- Are you connected through a private or corporate network that might mask your location?

Depending on that, I can guide you on how to troubleshoot further.

For detailed guidance on managing location services on various devices, the Michigan Lottery FAQ is a helpful resource too:
https://faq.michiganlottery.com/account-information-d9a19100/location-verification-7ad08396/how-do-i-manage-location-services-on-my-mobile-device-9aea1030

Let me know what you find, and we’ll take the next step!

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