Hi there! I see your Kalshi app is stuck on the loading screen on both your Macintosh computer and your phone. To get started, could you tell me a bit more? For example, are you using the Kalshi website on your computer browser or the Kalshi desktop app? And on your phone, is it the iOS app?

Also, have you tried any steps already, like restarting the devices or reinstalling the app? This helps me avoid suggesting things you’ve done.

Meanwhile, here are some initial steps you can try:

1. Restart your devices: Power off and back on both your Mac and phone to clear temporary glitches.
2. Clear browser cache (if on web): Since you’re on Mac OS 10.15.7, if you use Safari or Chrome for the Kalshi website, clear their caches:
- In Safari: Safari > Preferences > Privacy > Manage Website Data > Remove All.
- In Chrome: Chrome menu > More Tools > Clear browsing data > Cached images and files.
3. Update the app: On your phone, check the App Store for any Kalshi app updates and install them.
4. Check internet connection: Make sure both devices have stable internet by trying other websites/apps.
5. Reinstall the app: If using the mobile app, uninstall and reinstall it to fix corrupted files.

If these don’t work, the issue could be from the app’s backend or your account. Also, I can check if there are any ongoing service outages.

Let me know what you’ve tried and what device/browser versions you’re on, and we’ll go from there!