Hi! I understand you left your purse in the Hopp car and are having trouble reporting it through the app. Let me help you with that.

Usually, the app allows you to contact the driver directly about lost items for up to 24 hours after your ride. Could you check your Ride History in the app to see if the option to contact the driver about your purse is available? Sometimes this feature is found there.

If you do not see that option or the 24-hour window has passed, the best thing to do is to reach out to Hopp customer service directly via email at [email protected]. They should be able to assist you in reporting your forgotten purse and help coordinate getting it back to you.

Would you like me to guide you step-by-step on checking your Ride History in the app first, or would you prefer contact info to reach out directly to Hopp support?

Let me know how you'd like to proceed!