Hi there! I see you're having trouble downloading the Jacquie Lawson Advent Calendar app on your iPad. Let's get to the bottom of this together.

First, just to clarify a couple of things:
- Is your iPad running the latest version of iOS compatible with the app? (Since you mentioned your Mac running OS X 10.15, I want to confirm iPad details.)
- Are you trying to download the app from the Apple App Store?
- Are you seeing any specific error messages when trying to download?

Meanwhile, here are some simple steps to try:

1. Check your internet connection: Make sure your iPad has a stable Wi-Fi or cellular connection.

2. Restart your iPad: Sometimes a simple restart refreshes the system and can fix download glitches.

3. Check App Store account: Ensure you’re logged in with the Apple ID you want to use for downloads and that payment info is up to date.

4. Search apple App Store: Open the App Store, search for “Jacquie Lawson Advent Calendar” and try installing from there, as this is the official way to download the app on iOS devices2.

If you have tried these and it still won't download, could you tell me exactly what happens when you tap to download? For example, does the button stay stuck, or does it start and then stop? Any details will help me guide you better.

Additionally, if you previously had the app installed and it’s not updating, sometimes deleting the old app and then reinstalling the latest version can help.

Let me know these details, and we'll take it from there!

It says try later

Thanks for letting me know that you see a "Try later" message when attempting to download the Jacquie Lawson Advent Calendar app on your iPad. That message usually indicates a temporary issue preventing the download from completing.

Let's try a few targeted steps to resolve this:

1. Check Apple System Status: Sometimes the App Store experiences temporary outages or issues that affect downloads. Visit Apple's System Status page (https://www.apple.com/support/systemstatus/) from your iPad's browser to ensure the App Store service is currently operating smoothly.

2. Free Up Space: Ensure you have enough free storage on your iPad. Limited storage can cause app downloads to fail with generic messages like "Try later." You can check your available space by going to Settings > General > iPad Storage.

3. Sign Out and Back Into App Store: Sometimes your Apple ID can get a little stuck. Go to Settings > [your name] > Media & Purchases, tap Sign Out, then sign back in.

4. Reset Network Settings: Network glitches can interfere with downloads. On your iPad, go to Settings > General > Reset > Reset Network Settings. Note this will erase saved Wi-Fi passwords, so have those handy if you try this.

5. Restart iPad: If you haven’t done this yet, hold down the power button and slide to power off, then turn it back on.

If none of these clear up the message, it’s worth waiting a short time to see if it’s a temporary server-side issue with either Apple or Jacquie Lawson’s delivery system.

Please try these and let me know if you still get the "Try later" error. We’ll keep working on it until we get you enjoying your calendar! Are you satisfied with this approach so far?

Yes

Thanks for your patience! Since you are seeing the "Try later" message when attempting to download the Jacquie Lawson Advent Calendar app on your iPad, and you have an OS X 10.15 Mac but downloading on an iPad, let’s look at some specific steps for iOS devices that might help more deeply:

1. Clear Safari Cache / Browser Cache: If you’re downloading the calendar through a browser rather than the App Store, sometimes a cached error page can interfere. On your iPad, go to Settings > Safari > Clear History and Website Data. After clearing, try again.

2. Try a Different Browser on iPad: If you usually use Safari, try downloading through Chrome or another browser app to rule out browser-specific issues.

3. Verify Jacquie Lawson Account: Ensure you are logged into your Jacquie Lawson account on the iPad that your calendar is linked to. Sometimes download or activation issues occur if the calendar is linked to a different account.

4. Check for Activation Email Instructions: Some Jacquie Lawson Advent Calendars need to be activated via a link or code sent in the purchase confirmation email. If you haven’t done this step yet, please try activating your calendar in the email first, then attempt the download again2.

5. Reboot Device and Retry: Restart the iPad fully, then try the download again.

6. Ensure Sufficient Storage and Network Stability: Double-check iPad storage under Settings > General > iPad Storage and internet connection strength.

If these steps don’t help, Jacquie Lawson’s FAQ pages recommend contacting their support or checking for known issues specific to your calendar (like Paris or Edwardian Advent Calendars) that sometimes have unique quirks3 6.

Would you like me to help you with clearing cache or locating activation emails? Or do you want to continue trying other steps? Let me know how you’d prefer to proceed! Are you satisfied so far?