Hi there! I see that your Thermomix app is not opening at all. Let’s get this sorted out together. To better assist you, could you tell me if you see any error messages when you try to open the app? Also, have you recently updated the app or your device's system?
In the meantime, here are some general troubleshooting steps for the Thermomix (Cookidoo) app on an Android device like yours (Android 10, WebKit browser):
1. Restart Your Device Sometimes a simple restart clears up any temporary glitches causing apps not to open.
2. Clear App Cache and Data - Go to Settings > Apps > Cookidoo (Thermomix app) - Tap Storage - Tap Clear Cache and then Clear Data This can resolve corrupted temporary files without uninstalling the app.
3. Check for App Updates Go to the Google Play Store, search for “Cookidoo,” and make sure the app is updated to the latest version. Older versions sometimes fail on newer OS builds.
4. Verify Internet Connection The app needs a stable internet connection to open properly. Make sure your Wi-Fi or mobile data is working well.
5. Reinstall the App Uninstall the Cookidoo app and reinstall it fresh from the Google Play Store to fix potential installation issues.
6. Country Setting Check Some users have reported that changing the account country settings fixed the app loading problem. After logging in, navigate to the bottom of the login page and change your country to Australia or your correct country, then save.
If after these steps it still won’t open, we might want to look into advanced options like checking your device’s app permissions or if the app conflicts with any VPNs or firewall settings. Also, know that sometimes server issues on Thermomix’s side can cause problems; if you want, I can check for any ongoing known outages.
Let me know how you get on with these steps or if you see any error messages. I’m here to guide you through the next steps! Are you able to try these out now?
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Henry Adams
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Hi there! I see that your Thermomix app is not opening at all. Let’s get this sorted out together. To better assist you, could you tell me if you see any error messages when you try to open the app? Also, have you recently updated the app or your device's system?
In the meantime, here are some general troubleshooting steps for the Thermomix (Cookidoo) app on an Android device like yours (Android 10, WebKit browser):
1. Restart Your Device
Sometimes a simple restart clears up any temporary glitches causing apps not to open.
2. Clear App Cache and Data
- Go to Settings > Apps > Cookidoo (Thermomix app)
- Tap Storage
- Tap Clear Cache and then Clear Data
This can resolve corrupted temporary files without uninstalling the app.
3. Check for App Updates
Go to the Google Play Store, search for “Cookidoo,” and make sure the app is updated to the latest version. Older versions sometimes fail on newer OS builds.
4. Verify Internet Connection
The app needs a stable internet connection to open properly. Make sure your Wi-Fi or mobile data is working well.
5. Reinstall the App
Uninstall the Cookidoo app and reinstall it fresh from the Google Play Store to fix potential installation issues.
6. Country Setting Check
Some users have reported that changing the account country settings fixed the app loading problem. After logging in, navigate to the bottom of the login page and change your country to Australia or your correct country, then save.
If after these steps it still won’t open, we might want to look into advanced options like checking your device’s app permissions or if the app conflicts with any VPNs or firewall settings. Also, know that sometimes server issues on Thermomix’s side can cause problems; if you want, I can check for any ongoing known outages.
Let me know how you get on with these steps or if you see any error messages. I’m here to guide you through the next steps! Are you able to try these out now?