[HuntSmart] Cannot connect to the site, it’s just blank and black

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David Davis
4 months ago In HuntSmart
Cannot connect to the site, it’s just blank and black

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hello! I see you're having trouble with the HuntSmart app showing just a blank black screen on your iPhone with iOS 18.7. Let's get to the bottom of this. To help better, could you tell me:

- When did this black screen issue start?
- Does the app load at all or just stays blank and black from the start?
- Have you tried any steps already, like restarting the app or your iPhone?
- Are you connected to Wi-Fi or cellular data when the issue happens?

In the meantime, here is a simple checklist to try which often fixes these kinds of app loading issues:

1. Force quit the app — Swipe up from the bottom (or double-press Home button if your iPhone has one), find HuntSmart app preview, and swipe it upward to close it. Then reopen it.
2. Check app permissions — Go to Settings > HuntSmart and make sure it has permissions enabled for Cellular Data and any relevant access like Photos or Camera that might be needed.
3. Restart your iPhone — Press and hold the power button, then slide to power off. Turn it back on after a minute.
4. Check your internet connection — Try switching from Wi-Fi to cellular data or vice versa, to eliminate network issues.
5. Update the HuntSmart app — Open the App Store, search for HuntSmart, and confirm it is updated to the latest version.

If these don't solve it, the problem might be app cache corruption or deeper network/connectivity glitches.

Please try these and let me know what happens, especially if there’s any change or message displayed. If the black screen persists, I’ll guide you through clearing cached data or checking for account/server issues next.

Does this sound good so far?

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