[Birdland] My game is finally loading again, however, I am not able to gift. How do I fix this?

D
Dee Dee
9 months ago In Birdland
My game is finally loading again, however, I am not able to gift. How do I fix this?

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Emily Roberts

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9 months ago

Hi there! Glad to hear your game is loading again. Let's see if we can get your gifting feature working.

To start, could you tell me a bit more about what happens when you try to gift? For example:
- Do you get any error messages or does the option just not respond?
- Are you trying to send gifts to a specific friend or multiple friends?
- Have you checked if the friend you're gifting is still an active player in the game?

Sometimes, gifting issues can occur if the recipient has stopped playing or there’s a temporary glitch in sending gifts. Assuming you haven’t tried these yet, here are some steps you can try:

1. Check Friends List Status: Make sure the friends you want to gift to are actively playing Birdland. Gifts can't be sent to inactive or non-player accounts.

2. Restart the Game and Device: Closing the game and restarting your Windows device can help refresh connections.

3. Refresh Internet Connection: Since gifting involves server communication, a stable internet connection is important. Try switching between Wi-Fi and wired connection if possible.

4. Clear Cache or Cookies in WebKit Browser: Since you're on WebKit on Windows, clearing your browser cache can fix certain glitches:
- Open your browser settings.
- Find the option to clear browsing data.
- Clear cached images and files.
- Restart the browser and try gifting again.

5. Try a Different Browser: If possible, try to open the game in another browser like Chrome or Firefox on your PC. This can help check if the issue is browser-related4.

If after trying these steps you still can't gift, let me know what you observe or any error messages you get. That way, I can help you troubleshoot more specifically or suggest next steps.

Are you able to try these and tell me what happens?

D
Dee Dee
9 months ago

My game is finally loading again, however, I am not able to gift. How do I fix this?

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
9 months ago

Thanks for sharing your issue with gifting in Birdland. From what I've found, it seems some players have encountered problems sending gifts, especially if they're using multiple accounts or if the game client isn’t fully up-to-date1.

Here’s what I recommend trying next:

1. Verify Your Account Status:
If you are logged in with a second account or multiple accounts, try using your main account to send gifts. Some gifting features might be restricted or buggy on secondary accounts.

2. Update the Game or Switch to Mobile Version:
The official Birdland team has mentioned they are not actively supporting the app version anymore and suggest using the mobile version, which gets regular updates and bug fixes2. If you can, try playing on your phone or tablet’s mobile app and see if gifting works there.

3. Restart and Clear Cache:
As you are on WebKit browser on Windows, try clearing your browser cache and cookies then reload the game. Sometimes stale data can prevent features like gifting from functioning.

4. Check Friend Status:
Ensure the friends you want to gift to are active players since gifting doesn’t work for inactive accounts.

5. Test on Another Browser:
Try accessing Birdland from a different browser than WebKit on your Windows device, like Chrome or Firefox. This can help determine if the issue is browser-specific.

If after trying those tips you still can’t gift, please let me know if you receive any particular error messages or if anything else stands out. That will help me assist you better.

Are you able to try these suggestions and tell me how it goes?

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