[Birdland] Won't load on pc or phone

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kathryn burton
1 year ago In Birdland
won't load on pc or phone

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hi there! I'm Pierre, and I'm here to help you with the issue you're facing with Birdland not loading on both your PC and phone. Let’s try to get to the bottom of this!

To start off, can you tell me a bit more about what happens when you try to load Birdland? Do you see any error messages, or does the game just freeze? Also, are you using any specific browsers on your PC, or are you trying to play through an app on your phone?

Knowing these details will help me guide you through the best solution.

K
kathryn burton
1 year ago

gose half way when loading and say problem try again, windows 11 edge, and my phone

user
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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thank you for the details! Since you mentioned that Birdland only loads halfway and then gives you a "problem, try again" message on both your Windows 11 PC using Edge and your phone, let's try a few different steps to see if we can resolve this.

### Step 1: Clear Browser Cache and Cookies
This is often the first step to resolve loading issues:
1. On Microsoft Edge (PC):
- Open Edge and click on the three-dot menu in the upper right corner.
- Go to Settings > Privacy, search, and services.
- Under Clear browsing data, click on Choose what to clear.
- Select Cached images and files and Cookies and other site data, then click Clear now.
2. On your Phone (assuming it's also using Edge):
- Open Edge, tap on the three-dot menu.
- Go to Settings > Privacy > Clear browsing data.
- Select the data types to clear (cache and cookies) and tap on Clear.

### Step 2: Disable Extensions (PC only)
Sometimes, extensions can interfere with website loading:
1. In Edge, click on the three-dot menu.
2. Go to Extensions, and toggle off any extensions you have enabled.

### Step 3: Check for Network Issues
- Ensure that your internet connection is stable. You might want to restart your modem and router to refresh the connection.

### Step 4: Test on a Different Browser
If the problem persists, try accessing Birdland using a different browser, like Chrome or Firefox, on your PC. This will help us determine if the issue is browser-specific.

### Step 5: Restart your Devices
After making changes, a quick restart of both your PC and phone can help refresh all settings.

If none of these steps resolve the issue, let me check further details to provide additional assistance. One moment, please.

I found some tips that might help solve loading issues on Edge: I am using Microsoft Edge browser but my website is not opening! What to do if Microsoft Edge isn't working.

Please try these steps and let me know how it goes! Are you satisfied with the solution I provided?

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