[Investor's Business Daily] Cant log on to website

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James Paul Price
2 months ago In Investor's Business Daily
cant log on to website

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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2 months ago

Hi there! I see you're having trouble logging into the Investor's Business Daily website through the app. Let's get this sorted out together.

To start, could you tell me if you're receiving any specific error messages when you try to log in? Also, have you tried logging in via a web browser or just through the app?

Meanwhile, here are some initial steps you can try to resolve login issues:

1. Clear your browser cache and cookies—sometimes stored data can interfere with login.
- Since you're on Windows 10 using a WebKit-based browser, you can usually clear cache and cookies via the browser's settings or preferences menu.
2. Check your password—if you're unsure, try resetting it using the “Forgot Password” link on the login page.
3. Close and reopen the browser and app—sometimes a fresh start helps.
4. Try logging in from a private or incognito window—this can bypass cached data problems.
5. Make sure your subscription is active—sometimes login is denied if subscription expired.

If you’ve tried these and still can’t get in, please let me know what steps you’ve already taken and any error messages you see, and I’ll help with more advanced troubleshooting.

Are you able to try these and share what you find?

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