[EduPage] Iam trying to log in and it is just stuck in loading forever

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Ryan
2 months ago In EduPage
Iam trying to log in and it is just stuck in loading forever

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 months ago

Hi there! I see you're having trouble logging into EduPage because the login process just keeps loading without finishing. Let's see if we can get this sorted out together.

To start, could you let me know if this happens every time you try to log in or just occasionally? Also, are you using a web browser or the EduPage app on your Windows device?

Meanwhile, here are some initial steps you can try that often resolve loading issues:

1. Clear your browser cache and cookies — Sometimes old data can cause loading loops.
2. Disable browser plugins/extensions temporarily — Some add-ons may interfere with site loading.
3. Check your antivirus or security software — Occasionally, these can block EduPage connections; try disabling them briefly if you feel safe doing so.
4. Confirm you have a stable internet connection — Interruptions might cause loading to freeze.

If you're using the EduPage app on your Windows 10 device, try:

1. Restarting the app completely by closing it and reopening.
2. Checking for any available updates to the app and installing them.
3. Reboot your computer to refresh the network and app processes.

Are any of these steps things you have already tried? That way, I can suggest some more advanced troubleshooting if needed.

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