[The Voice of Maine VOM] Problem connecting to the internet. iPad is connected to the internet

G
Gary Scheffel
3 months ago In The Voice of Maine VOM
Problem connecting to the internet. iPad is connected to the internet

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
3 months ago

Hello! I understand you're having trouble connecting to the internet on The Voice of Maine app on your iPad, while the iPad itself shows it's connected to the internet. Let's work together to sort this out.

To start, could you please confirm a couple of things for me?
1. Does the internet work fine on the iPad outside of The Voice of Maine app—for example, can you browse websites or use other apps online?
2. Is this issue happening only with The Voice of Maine app, or do other apps also have trouble connecting?
3. Have you tried any steps already, such as restarting the app or the iPad, or reconnecting to the Wi-Fi network?

Knowing these will help me guide you more effectively.

G
Gary Scheffel
3 months ago

Only an issue with the app

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
3 months ago

Thanks for letting me know that the issue is only with The Voice of Maine app on your iPad. Let's try some focused steps to resolve this.

Here’s what I suggest:

1. Force close and reopen the app:
- Swipe up from the bottom of the screen and pause to see your open apps.
- Find The Voice of Maine app and swipe it off the screen to close it.
- Then reopen the app and check if it connects to the internet.

2. Check for app updates:
- Open the App Store on your iPad.
- Tap your profile icon at the top right.
- Scroll down to see if an update is available for The Voice of Maine app.
- If yes, update it and try again.

3. Restart your iPad:
- Press and hold the top button and either volume button until the slider appears.
- Slide to power off.
- Turn it back on after a minute and try the app again.

4. Check app permissions (Wi-Fi & Cellular):
- Go to Settings > Voice of Maine app (scroll down to app list).
- Ensure it has permission to use Wi-Fi or cellular data.

5. Reinstall the app:
- If none of the above work, press and hold The Voice of Maine app icon until it jiggles, then tap the “X” or “Remove App.”
- Go back to the App Store, search for The Voice of Maine app, reinstall, and try again.

If these don’t fix the problem, let me know. Then we can look into any network-specific settings or account-related issues.

Are you able to try these steps?

Leave a comment