Hi! I see you’re having trouble signing into the Premier League app using your Google account—it keeps redirecting you to the browser version instead of signing in directly in the app. Let’s see what we can do to get this fixed.

To start, can you tell me if you have tried signing in with Google in the app after setting your default browser to Chrome? Sometimes the app relies on the default browser for authentication, and if it's set to a less compatible browser (like Firefox or Samsung Internet), it may redirect you outside the app.

Here’s a straightforward way to try fixing this:

1. On your Android 14 device, open Settings.
2. Go to Apps > Default apps > Browser app.
3. Ensure Chrome is set as your default browser.
4. After setting Chrome, close the Premier League app fully (force close if needed).
5. Reopen the app and try signing in with Google again.

This method has helped several users with similar issues where the app would otherwise redirect to the browser login page1.

If that doesn’t work, try clearing the app cache and data:

1. Go to Settings > Apps > find the Premier League app.
2. Tap on Storage & cache.
3. Tap Clear cache first.
4. Then tap Clear storage/data (note: this will log you out and reset settings).
5. Open the app fresh and attempt to sign in with Google.

If neither of these steps helps, please let me know if you see any error messages or if the redirect happens immediately. Also, check if your Google account permissions on your device are set to allow sign-in from third-party apps. Sometimes revisiting your Google account permissions in the device settings can help.

Let me know how these steps go, and I’ll assist you further if needed! Are you satisfied with the suggestions so far?

I can't sign in to the app everytime I enter with Google I sign to the browser version only

Thanks for sharing more details! Since the Premier League app is redirecting you to sign in via the browser instead of inside the app on your Android 14 device, this is a known issue some users have faced recently.

Here are a few things we can try, building on what I suggested earlier:

1. Check Your Default Browser:
Make sure your default browser is set to Chrome or the system's built-in browser, not Firefox or other third-party browsers. Here's how:
- Open Settings > Apps > Default apps > Browser app
- Select Chrome or your device’s default browser (e.g., Samsung Internet if you have a Samsung phone)
Using Firefox as the default has been reported to cause this redirect issue3.

2. Clear Cache and Data of the Premier League App:
Sometimes cached data causes glitches in login.
- Go to Settings > Apps > find Premier League app
- Tap Storage & cache
- Tap Clear cache and then Clear storage/data
- Restart the app and try sign-in again.

3. Check Google Account Permissions:
Verify that your Google account is properly authorized to sign in with third-party apps:
- Open Settings > Accounts > select your Google account
- Tap Manage Account Access or similar
- Ensure Premier League is allowed to access your account.

4. Update or Reinstall the App:
Ensure you have the latest app version installed. Uninstall then reinstall the app from Google Play Store.

If none of these work, it’s possible this is an issue with the app’s current authentication flow after the recent update. The Premier League support team is aware of this problem reported by users on Reddit and Facebook1 2.

You can also try signing in via the browser for now and then opening the app to check if you are logged in there automatically.

Please try these steps and let me know what happens. Are you satisfied with this guidance so far?

I can't sign in to the app everytime I enter with Google I sign to the browser version only

Hi again! Thanks for your patience. The Premier League app redirecting you to the browser when you sign in with Google on your Android 14 device is a common issue that often relates to your default browser settings on the phone.

Here’s a focused step-by-step solution based on recent insights:

1. Set Chrome or a Compatible Browser as Default:
- Open Settings on your Android device.
- Navigate to Apps > Default apps > Browser app.
- Choose Chrome or your phone’s built-in browser (e.g., Samsung Internet).
Using Firefox or less supported browsers as default can cause the app to redirect sign-in attempts to the browser instead of authenticating inside the app.

2. Clear Premier League App Cache and Data:
- Go to Settings > Apps > find Premier League app.
- Tap Storage & cache.
- Tap Clear cache, then Clear storage/data (this logs you out and resets the app).
- Open the app again and try signing in with Google.

3. Ensure Google Account Permissions Are Set:
- Under Settings > Accounts > select your Google account, verify that third-party app access is allowed for the Premier League app.

4. Update or Reinstall the Premier League App:
- Check the Google Play Store for updates or uninstall and reinstall to ensure the latest version.

If you’re still redirected only to the browser login page after these steps, it may be a known issue with the app’s Google sign-in flow that some users have reported recently1 2 3.

For now, signing in via the browser and then launching the app afterward sometimes keeps you signed in within the app session.

Please try these steps out and let me know how it goes. Are you satisfied with this solution so far?

I can't sign in to the app everytime I enter with Google I sign to the browser version only