[Premier League] Saying it needs an update so I click update open game and says against needs an update.

E
Ethan
9 months ago In Premier League
Saying it needs an update so I click update open game and says against needs an update.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hi there! I see you’re stuck in a loop where the Premier League app on your Kindle says it needs an update, but when you tap update, it just keeps asking for the update again. That can be a bit tricky.

Just to be sure, have you already tried uninstalling and reinstalling the app, or clearing any app data/cache? This often clears up update loop issues.

If not, here’s a step-by-step approach tailored for your Kindle on Android 9:

1. Clear App Cache and Data:
- Go to Settings on your Kindle.
- Tap Apps & notifications (or just Apps).
- Find the Premier League app in the list.
- Tap Storage, then tap Clear Cache and Clear Data.
- Try opening the app again and updating.

2. Check Storage Space:
- Sometimes lack of enough free space can cause update issues.
- Ensure your Kindle has at least 500 MB free.
- Free up space if needed by deleting unused apps or files.

3. Uninstall and Reinstall the App:
- Uninstall the Premier League app completely.
- Restart your Kindle.
- Go to the Amazon Appstore or wherever you downloaded the app and install it fresh.
- Open it and check if it still asks for that update.

4. Check Internet Connection:
- Make sure you have a stable Wi-Fi connection.
- Sometimes update loops happen due to failed downloads.

5. Check Kindle OS Version:
- You mentioned your Kindle is on Android 9, which generally should be compatible.
- However, if the app requires a higher OS version (check app requirements in the store), that might cause issues.
- Confirm the app’s current required Android OS version.

6. Restart Your Device:
- After any of the steps above, restart your Kindle to ensure changes take effect.

If after these steps the problem remains, it might be an issue on the app’s end, like a mismatched version floating on the store or a server-side problem. In that case, I recommend contacting Premier League support directly at [email protected], including details of your device and OS.

Would you like to try these steps together now? Also, please let me know if you’ve already tried any of these. I’m here to help!

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