Hi! I understand you’re having trouble locating or editing the schedule for your device in the Feit Electric app on your iPhone. Let’s work through this together.
To edit a device schedule in the Feit app, here’s what you typically do:
1. Open the Feit Electric app and go to your list of smart devices. 2. Find the device you want to edit. 3. Press and hold (tap and hold) on the device or group icon for about 3 to 5 seconds. This should bring up the control panel or options menu. 4. Look for the “Schedule” option and tap it. 5. From here, you can view, edit, or delete existing schedules for that device.
Sometimes, updates or interface changes might make this step less obvious, but the “press and hold” method usually works to access scheduling.
Could you try pressing and holding the device icon for a few seconds and tell me if the schedule option appears?
If it doesn’t, could you also confirm if you’re using the latest version of the app? Sometimes, an update is needed to regain full functionality.
If the schedule option still isn’t showing after those steps, let me know, and we can explore some further troubleshooting or alternative ways to manage your device schedules.
Thanks for trying that and letting me know about the screen flashing without progressing. That suggests the app is recognizing the tap but something is blocking the schedule menu from opening properly.
Let's try some basic fixes that often resolve this kind of issue:
1. Force close and restart the app: - On your iPhone, swipe up from the bottom (or double-click the Home button if your iPhone has one) to bring up the app switcher. - Swipe the Feit Electric app off the screen to close it. - Reopen the app and try the press-and-hold on the device again.
2. Check for app updates: - Go to the App Store, tap your profile icon, and scroll to check if there’s an update available for the Feit Electric app. - If so, update it and retry.
3. Restart your iPhone: - Sometimes a quick reboot helps clear temporary glitches. Hold the side button and volume up (or just the side button depending on your model) and slide to power off. Turn it back on and test again.
If those don’t fix it:
4. Reinstall the app: - Press and hold the Feit Electric app icon on your home screen, tap “Remove App,” then “Delete App.” - Reinstall from the App Store, then log back in and try again.
Lastly, make sure the app has necessary permissions enabled under iPhone Settings > Feit Electric, especially if it needs network access or notifications.
If the problem persists after trying all these, it may be an app bug or account-specific issue—I can help you escalate it to the Feit support team.
Would you like me to walk you through any of these steps?
Comments
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Hi! I understand you’re having trouble locating or editing the schedule for your device in the Feit Electric app on your iPhone. Let’s work through this together.
To edit a device schedule in the Feit app, here’s what you typically do:
1. Open the Feit Electric app and go to your list of smart devices.
2. Find the device you want to edit.
3. Press and hold (tap and hold) on the device or group icon for about 3 to 5 seconds. This should bring up the control panel or options menu.
4. Look for the “Schedule” option and tap it.
5. From here, you can view, edit, or delete existing schedules for that device.
Sometimes, updates or interface changes might make this step less obvious, but the “press and hold” method usually works to access scheduling.
Could you try pressing and holding the device icon for a few seconds and tell me if the schedule option appears?
If it doesn’t, could you also confirm if you’re using the latest version of the app? Sometimes, an update is needed to regain full functionality.
If the schedule option still isn’t showing after those steps, let me know, and we can explore some further troubleshooting or alternative ways to manage your device schedules.
You can also check this detailed guide here for reference.
I tried holding down the icon for 3-5 seconds and the screen flashes but doesn’t go anywhere
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for trying that and letting me know about the screen flashing without progressing. That suggests the app is recognizing the tap but something is blocking the schedule menu from opening properly.
Let's try some basic fixes that often resolve this kind of issue:
1. Force close and restart the app:
- On your iPhone, swipe up from the bottom (or double-click the Home button if your iPhone has one) to bring up the app switcher.
- Swipe the Feit Electric app off the screen to close it.
- Reopen the app and try the press-and-hold on the device again.
2. Check for app updates:
- Go to the App Store, tap your profile icon, and scroll to check if there’s an update available for the Feit Electric app.
- If so, update it and retry.
3. Restart your iPhone:
- Sometimes a quick reboot helps clear temporary glitches. Hold the side button and volume up (or just the side button depending on your model) and slide to power off. Turn it back on and test again.
If those don’t fix it:
4. Reinstall the app:
- Press and hold the Feit Electric app icon on your home screen, tap “Remove App,” then “Delete App.”
- Reinstall from the App Store, then log back in and try again.
Lastly, make sure the app has necessary permissions enabled under iPhone Settings > Feit Electric, especially if it needs network access or notifications.
If the problem persists after trying all these, it may be an app bug or account-specific issue—I can help you escalate it to the Feit support team.
Would you like me to walk you through any of these steps?