[Xiaomi Home] Not sending email to confirm account setup

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Waz
8 months ago In Xiaomi Home
Not sending email to confirm account setup

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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8 months ago

Hi! I see you're not receiving the email confirmation when setting up your Xiaomi Home account. Let's work through this together to get it sorted.

First, can I ask if you have checked your email spam or junk folder? Sometimes the confirmation email might end up there. Also, could you verify if your email provider has accidentally blocked emails from Xiaomi? The verification email should come from [email protected], so please check your email's blocklist or filters to make sure this address is allowed.

If that looks good, here are some simple steps to try next:

1. Resend the verification email: Sometimes it just needs a retry due to temporary network issues.
2. Use a different email address: If possible, try registering with another email to see if that works.
3. Check your internet connection: Make sure you have a stable network, as interruptions can affect receiving emails.

If the issue persists, you could also try disabling any VPN or email security apps that might interfere with receiving Xiaomi emails.

Would you mind trying these and letting me know what you find? If needed, I can guide you through more advanced steps.

Here's an official Xiaomi FAQ that covers this issue in detail, if you want to check it out as well: Why can't I receive an email with a verification code?

Are you satisfied with this approach so far?

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