Hi there! I understand that the SkySlope app crashes whenever you switch from one document to another. Let's get this sorted out for you.

To start, can you tell me a bit more about what exactly happens when you move from doc to doc? Does the app completely close, or do you get an error message before it crashes? Also, are you using the SkySlope web app or a desktop/mobile app?

In the meantime, here are some initial steps you can try on your Windows 10 device with a WebKit-based browser:

1. Clear your browser cache and cookies. This can help remove any corrupted data that might cause the app to crash.
- In your browser settings, find the section for clearing browsing data.
- Choose to clear cache and cookies, then restart the browser.
2. Ensure your browser is up to date. Running the latest browser version improves compatibility and stability.
3. Try using a different browser like Edge or Chrome if possible, to see if the issue persists.
4. Log out of SkySlope, then log back in to refresh your session.
5. Disable any browser extensions temporarily, as some can interfere with web apps.

If the problem continues after these steps, it might be related to app updates or specific document data causing the crash, which has been noted in some recent SkySlope updates causing instability with forms or system changes1.

If you let me know more about your setup and the crash details, I can guide you through deeper troubleshooting or escalate if necessary.

Are you able to try these steps and tell me what happens?

skyscope closes when moving from document to document

Thanks for clarifying that the SkySlope app actually closes when you switch between documents. That definitely helps narrow it down.

Given that you're using a WebKit-based browser on Windows 10, here are some targeted steps to troubleshoot this crashing issue:

1. Clear Browser Cache and Cookies: Sometimes leftover data can cause web apps to behave unpredictably. Clear your browser’s cache and cookies, then restart the browser.

2. Update Your Browser: Ensure you have the latest version installed. Updates include fixes that improve stability.

3. Try a Different Browser: If possible, try accessing SkySlope on another browser like Google Chrome or Microsoft Edge. This can help determine if the issue is browser-specific.

4. Disable Extensions: Temporarily disable browser extensions or plugins, as some can interfere with web applications.

5. Check Your Internet Connection: A spotty connection can sometimes cause apps to disconnect abruptly.

6. Sign Out and Back In: Log out of SkySlope, close the browser completely, reopen it, and log back in.

7. Check for SkySlope Updates or Known Issues: According to recent user reports, SkySlope can sometimes crash after system or form updates. If this is the case, the development team may already be working on a fix2.

If you’ve tried these steps and the app still closes, please let me know if the crash happens with all documents or just specific ones. That could help pinpoint if a particular file is causing the crash. Also, if you get any error messages or can provide approximate timing (e.g., right after clicking a doc link), that info would be useful.

Would you like me to help you go through any of these steps right now?