[Colectivo Coffee] App won't save edits to my account profile

App won't save edits to my account profile

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I see you're having trouble saving edits to your account profile in the Colectivo Coffee app. That’s definitely something we want to get fixed for you. Just to better understand, could you tell me a bit more about what happens when you try to save your changes? For example, do you get an error message, or does it just not update?

In the meantime, here are some steps that often help with this kind of issue on Android devices:

1. Close and Reopen the App: Completely exit the app (make sure it’s not running in the background), then open it again and try editing your profile.

2. Clear Temporary Data: Sometimes cached data interferes with saving. On your Android device, go to Settings > Apps > Colectivo Coffee > Storage, then tap "Clear Cache." Avoid clearing data just yet, as that might sign you out.

3. Restart Your Phone: This refreshes the system and can resolve many minor glitches.

4. Sign Out and Back In: Log out of your Colectivo account in the app and then sign back in to refresh the connection with the servers.

5. Check for App Updates: Make sure the app is updated to the latest version from the Play Store.

6. Check Your Internet Connection: Edits might not save if your connection is unstable, so a quick switch between Wi-Fi and mobile data could help isolate this.

If you’ve tried any of these already, let me know which ones so I can guide you further. Also, if there’s any specific info you’re trying to update (like email, address, or password), that could be useful to know.

Looking forward to your reply so we can get this sorted!

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