Hi there! I understand that Klara is running slower than usual on your Windows device using WebKit. Let’s work together to get this sorted out.

To start, could you tell me a bit more about when you notice the slow performance? For example, is it when opening the app, sending messages, or during video visits? Have you noticed if the slowdown happens consistently or just at certain times?

Meanwhile, here’s a step-by-step approach we can try to improve the performance:

1. Check your internet connection: Slow network speeds can impact app responsiveness. Try switching to a different Wi-Fi network or use a wired connection if possible.
2. Restart the Klara app and your device: Sometimes, closing the app completely and restarting your computer can clear temporary glitches.
3. Clear browser or app cache: Since you’re on WebKit, clearing cache can help refresh the app. On WebKit browsers, you can usually do this from the settings menu under privacy or history.
4. Check for app updates: Ensuring you have the latest version of Klara installed can fix bugs and improve speed.
5. Close unnecessary applications or browser tabs: Running multiple apps simultaneously can slow down your system resources.
6. Check Klara service status: Sometimes the issue may be on the server side. You can visit Klara’s status page at https://status.klara.com/ to see if there are ongoing performance issues.

If you have already tried any of these steps, please let me know which ones so I can suggest more advanced troubleshooting.

Are you able to share what specific actions are slower or if you’ve noticed this issue started after a particular update or change? This info will help me tailor the support further.