Hi there! I understand you're having trouble downloading the updated Kansas Lottery PlayOn app. Let's work together to figure this out.

First, could you let me know what specific issue you're encountering when trying to download the app? Are you seeing an error message, or is the download just not starting? Additionally, have you checked if your device has enough storage available for the update?

In the meantime, here are a few general steps you can try:

1. Check Network Connection: Make sure your Android device is connected to a stable Wi-Fi or mobile data network.

2. Clear Cache and Data for Google Play Store:
- Go to Settings on your device.
- Tap on Apps or Application Manager.
- Find and tap on Google Play Store.
- Select Storage and then tap Clear Cache and Clear Data.

3. Restart Your Device: Sometimes, simply restarting your device can resolve download issues.

4. Update Your Device Software: Ensure that your Android OS is up-to-date. Go to Settings > About Phone > Software Update.

5. Try Downloading from the Play Store: If you haven’t already, you can access the app directly here.

If you've already tried some of these steps or if the issue still persists, let me know and we can explore more advanced options!