Hi there! I understand you're having trouble with the Kansas Lottery PlayOn app saying you need to add a new update, but it won't let you. Let's figure this out together!

First, could you let me know if you're using a mobile device or if you're accessing it through a web browser on your Windows 10 computer? If it's a mobile device, which operating system are you on (iOS or Android)? This will help tailor the troubleshooting steps more accurately.

While you gather that info, you can try these basic steps:

1. Check App Settings for Updates: If you're on mobile, go to the app store (Google Play or Apple App Store) and see if you can manually check for updates for the Kansas Lottery PlayOn app.

2. Automatic Updates: Ensure that your settings allow for automatic updates. If they're off, you might need to turn them on to receive important updates on the app.

3. Clear Cache (If Mobile): If you're on mobile, or if you're using a browser, clearing the app's cache or your browser's cache can sometimes resolve update issues.

Let me know what you've tried and any details you can share about your device! That way, we can dive deeper into the solution.