[Seek] Seek stopped and now won't open

P
Peter
1 month ago In Seek
Seek stopped and now won't open

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 month ago

Hi there! I see your Seek app stopped working and now won’t open on your Android 10 device. Let’s get this sorted out together.

First, to better help, could you tell me a bit more? For example:
- Does the app crash immediately when you try to open it, or does it freeze or show an error message?
- Have you tried restarting your phone recently?
- Did the problem start after an app update or system update?

While you answer, here’s a step-by-step approach that usually helps with this kind of issue:

1. Restart your device: Sometimes a simple reboot clears minor glitches.

2. Clear app cache and data:
- Go to your device Settings > Apps > Seek.
- Tap on Storage, then first tap "Clear Cache."
- Try opening Seek again; if it still won’t open, go back and tap "Clear Data" (this will reset the app, so you might need to log in again).

3. Check app permissions:
- Seek needs permissions like Camera, Storage, and Location.
- Go to Settings > Apps > Seek > Permissions.
- Make sure Camera and Location permissions are enabled since Seek heavily relies on those.

4. Update or reinstall the app:
- Sometimes reinstalling can fix corrupted files.
- Uninstall Seek and reinstall it fresh from the Google Play Store.

5. Check for system updates:
- Occasionally, Android updates fix compatibility issues.
- Go to Settings > System > Software update, and install any available updates.

If after these steps Seek still won’t open, there might be a deeper issue with the app’s compatibility or a bug that needs developer attention.

Also, based on some reports on Seek’s forums, camera permission issues are a common cause of the app not opening or crashing3. So double-checking permissions for the camera is key.

Let me know what happens after trying these, or if you’ve already tried any of the above! I’m here to help you through this. Are you happy to start with these steps?

P
Peter
1 month ago

Seek stopped and now won't open

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 month ago

Thanks for your patience! Since you mentioned that Seek stopped and now won’t open on your Android 10 device using WebKit browser, and given the common issues users face with Seek, here’s a tailored troubleshooting plan:

1. Force Close and Restart the App:
- Go to Settings > Apps > Seek.
- Tap “Force Stop.”
- Then try reopening Seek.

2. Clear Seek’s Cache and Data:
- In the same App info screen, go to Storage.
- Tap “Clear Cache” first.
- If it still won’t open, tap “Clear Data” to reset the app completely.

3. Check Permissions:
- Seek especially needs access to the Camera and Location.
- Settings > Apps > Seek > Permissions.
- Make sure Camera and Location are turned on.

4. Reinstall the App:
- Uninstall Seek from your device.
- Reinstall fresh from Google Play Store to ensure you have the latest version without corruption.

5. Browser Cache (If You Are Using Seek through Browser):
- Since your device is WebKit-based, and if you are accessing Seek via a browser, try clearing the browser cache or fully reload the page.
- Reload by refreshing page fully and waiting for it to load before clicking any buttons.
- If possible, try switching to the Seek app instead of browser for better stability.

6. Check for Android System Updates:
- Sometimes OS updates improve app compatibility.
- Go to Settings > System > Software update.

7. Additional Notes:
- There are some reports of Seek not opening because it loses camera permission or encounters buggy states where the app can’t open the camera module3.
- If Seek continues not opening, restarting your phone sometimes helps reset any stuck processes too.

Try these steps one at a time and let me know which ones you’ve done or if Seek behaves differently after any of them. I’m here to help you get it working again.

Are you able to try these and tell me how it goes?

Leave a comment