Hi there! I understand you're having trouble opening the WayBetter app. I'd like to help you sort this out.

Can you please let me know if you see any error messages when you try to open the app? Also, has this issue just started happening, or has the app been problematic for a while? Any extra details would be really helpful!

It's been since yesterday. It won't open all the way. The loading screen starts, then it just shuts down

Thanks for the extra information! It seems like a few users have experienced similar issues where the app gets stuck on the loading screen and then closes unexpectedly. Let’s try a few steps to see if we can resolve the problem:

1. Force Close the App:
- Go to your Device Settings.
- Navigate to Apps or Application Manager.
- Find and select WayBetter.
- Tap on Force Stop.
Then, reopen the app.

2. Clear Cache:
- While still in the app settings, select Storage.
- Tap on Clear Cache. This will remove temporary files that may be causing loading issues.

3. Restart Your Device:
- Sometimes, simply restarting your phone can clear out any glitches that might be hindering app performance. Go ahead and restart your device.

4. Check for Updates:
- Ensure that you have the latest version of the WayBetter app. Go to the Google Play Store, search for WayBetter, and see if there's an update available.

5. Reinstall the App:
- If the above steps don’t work, consider uninstalling the app and then reinstalling it from the Google Play Store.

6. Check for System Updates:
- Go to your Device Settings > System > Software Update and check if your Android OS has an update available. Keeping the system updated can also help with app performance.

If none of these steps resolve the issue, it may be a good idea to contact WayBetter support directly at [email protected]. They would have more detailed information on any server-side issues that might be affecting the app.

Please give these steps a try and let me know if it helps!