[Argus] My app (that I’ve used for years and years) suddenly stopped counting my daily steps. How to fix th?

J
Judy
6 months ago In Argus
My app (that I’ve used for years and years) suddenly stopped counting my daily steps. How to fix th?

Comments

user
avatar
117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
6 months ago

Hi! I understand your Argus app, which you’ve trusted for years, suddenly stopped counting your daily steps. Let’s work together to get that fixed.

First, can I ask if you’ve tried closing the Argus app completely and then reopening it? Sometimes a fresh start can refresh the step count display.

If you haven’t tried that yet, here’s what to do:
1. Swipe up from the bottom of your iPhone screen and swipe the Argus app off to close it fully.
2. Tap the app icon to open it again and check if your steps are showing.

If that doesn’t resolve it, the next step is to make sure Argus has the necessary permissions to read your step data from Apple Health:
1. Open your iPhone’s Settings.
2. Scroll down and tap Privacy & Security.
3. Select Motion & Fitness and make sure Fitness Tracking and Argus are both enabled.
4. Now, open the Health app on your iPhone.
5. Tap your profile picture (top right), then Apps under Privacy.
6. Select Argus and make sure that “Steps” data is allowed to be read.

Additionally, inside the Argus app, you can try reconnecting Apple Health:
- Open Argus.
- Open the left menu panel.
- Scroll down to Devices & Apps.
- Tap Connect next to Apple Health Data.
- Toggle on the step count and other health data sharing.

If you use an Apple Watch or other wearable synced to Apple Health, confirming sync between the devices can also help.

Let me know if you’ve already tried any of these or if you want me to guide you through these steps in more detail. We’ll get your step count working properly again!

[Source: JustUseApp forums, Azumio support]

Leave a comment