Hi there! I see you're having trouble with the GroomTribe Styling and Shaving app not connecting. To help you better, could you please let me know:

- What device are you using the app on (phone or tablet)?
- Are you trying to connect the app to a shaver or something else?
- Have you recently updated the app or your device’s operating system?
- Have you tried any troubleshooting steps so far?

This information will help me guide you step-by-step toward the best solution. Looking forward to your reply!

I phone ,shaver, updated operating system, rang support with no solution

Thanks for the extra details! Since you’re using an iPhone with the latest iOS update and having trouble connecting the GroomTribe app to your shaver, it’s possible this is related to compatibility issues between the app and the newest iOS version.

Here’s a clear step-by-step plan to try:

1. Check App Version and Updates:
Sometimes after major iOS updates, the app needs to be updated for full compatibility. Head to the App Store, search GroomTribe Styling and Shaving, and see if an update is available. If so, install it.

2. Restart Both Devices:
Restart your iPhone and the shaver. This resets connections and often helps with Bluetooth pairing.

3. Bluetooth Settings:
- Go to your iPhone’s Settings > Bluetooth, and remove (forget) the shaver if it appears in the list.
- Turn Bluetooth off and back on, then try reconnecting from the GroomTribe app.

4. Close and Reopen the App:
Swipe up on the app in the iPhone’s app switcher to close it completely, then reopen.

5. Reinstall the App:
If problems persist, uninstall the GroomTribe app entirely, then reinstall it fresh from the App Store.

6. Firmware Update on Shaver:
Check if your shaver has a firmware update available via the app or manufacturer’s website, as newer firmware improves Bluetooth and compatibility.

7. Distance and Interference:
Keep your iPhone very close to the shaver when connecting. Also, make sure no other Bluetooth devices nearby are trying to connect at the same time.

Notably, other users have reported similar problems with the app after iOS updates, and often the developer releases prompt fixes. If none of these steps work, it may be worth checking if a new app update is pending or contacting GroomTribe support again with this info, referencing compatibility issues after iOS updates1 9.

Could you please let me know if you've tried any of these steps already? That way I can focus on the next best solution for you!