[Veggly] Not logging in

S
sam
7 months ago In Veggly
not logging in

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Hi there! I see you're having trouble logging into the Veggly app. Let's get to the bottom of this together. Could you tell me if you're using the mobile app or the Veggly web app on your Windows 10 device? Also, are you seeing any error messages when you try to log in?

Meanwhile, here are some general steps we can start with:

1. Check Your Credentials: Double-check your email and password for any typos. Sometimes auto-fill can insert wrong information.

2. Reset Password: If your password might be incorrect, try using the “Forgot Password” option in the app or web to reset it.

3. Update the App: If you're on the mobile app, make sure it’s updated to the latest version from the Microsoft Store, Google Play, or Apple App Store.

4. Clear Cache (for Web App): If you’re using the browser, clear your browser cache and cookies. This helps remove any corrupted data that might affect logging in.

5. Check Internet Connection: Ensure your internet is stable and working correctly.

If you've already tried these or none work, we can proceed with more advanced troubleshooting like checking app permissions or server issues.

Let me know how it goes so far!

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