[Zeemo] Video and photo are not show in selection

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Mohit
1 year ago In Zeemo
Video and photo are not show in selection

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Frank Taylor

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1 year ago

If video and photo selections are not displaying in Zeemo, you can take the following steps to troubleshoot and resolve the issue:

1. Check App Permissions: Ensure that Zeemo has the necessary permissions to access your device's media files. Go to your device Settings, navigate to Apps, find Zeemo, and check if permissions for storage, photos, and videos are enabled.

2. Restart the App: Close the Zeemo app completely and reopen it. This can help refresh the app and resolve minor glitches.

3. Clear Cache: Clear the app cache to remove any stored data that may be causing conflicts:
- Go to your device Settings.
- Tap on Apps, find Zeemo, and select Storage.
- Click on "Clear Cache".

4. Reinstall the App: If the problem persists, uninstall and reinstall the Zeemo app. This will ensure you have the latest version and can fix any corrupted files:
- Uninstall Zeemo from your device.
- Download and install it again from the official site or app store.

5. Check File Format Compatibility: Ensure that the videos and photos you are trying to upload are in a supported format. Refer to Zeemo documentation or support for a list of compatible file types.

6. Update the App: Make sure you are using the latest version of Zeemo. Check the app store for updates and install them if available.

7. Check Device Storage: Verify that your device has sufficient storage space available. Low storage can cause issues with app functionality. You can free up space by deleting unnecessary files or apps.

8. Consult Zeemo Support: If the issues continue, visit the Zeemo FAQ or support section for specific troubleshooting tips or if there are known issues affecting the app’s functionality - learn more.

By following these steps, you should be able to resolve issues regarding video and photo selections not displaying in Zeemo.

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