Hi! I understand that Wonder Merge was working fine last night but now, after restarting your tablet, it won’t connect or work properly with lettering (I want to make sure I understand this correctly—could you clarify what you mean by "lettering"? Are you having trouble with text display or typing at all within the app?).

Meanwhile, I’ll guide you through a few steps to try and get your game back up and running smoothly on your Android tablet with WebKit browser:

1. Clear Cache and Data of the App
Since you are on Android 11, go to Settings > Apps > Wonder Merge > Storage, then tap Clear Cache first, then Clear Data (Note: Clearing data may log you out, so be sure you know your login credentials to restore progress).

2. Check Internet Connection
Confirm your tablet has a stable internet connection. Try switching between Wi-Fi and mobile data to see if connectivity improves.

3. Update the App
Make sure Wonder Merge is updated to the latest version from your app store or source. Sometimes older versions have bugs that interfere with loading and connectivity.

4. Reinstall the App
If clearing cache and data doesn’t help, uninstall Wonder Merge completely, then reinstall it fresh. This often resolves corrupted files or updates that did not apply properly.

5. Review Permissions
Confirm Wonder Merge has the necessary permissions — storage, internet, etc. — enabled in your tablet’s app settings.

6. Try Using the Web Version
Since your device is WebKit-based, you might try accessing Wonder Merge through a supported web browser to see if the issue is app-specific.

If the problem continues after this, please let me know exactly what happens when you open the app now, including any error messages or behavior like freezing, crashing, or just loading endlessly. That info will help me assist you more precisely.

Are you comfortable trying these steps? And could you clarify the lettering/connectivity issue a bit?

Would clearing both cache, data and uninstalling not basically delete my game and everything I've invested in it to this point

Great question! You’re right to be cautious about losing your game progress. For Wonder Merge, your progress is typically saved online through your account (such as logging in with Facebook, Google Play Games, or a similar service). That means if you uninstall the app or clear cache, as long as your game was linked and saved to such an account, your progress should remain safe and restore once you log back in after reinstalling.

However, if your progress is only stored locally on the device and you haven’t connected to any online account or cloud save, uninstalling or clearing data may cause loss of your progress because it deletes all the locally stored game data.

Here’s what I recommend:

1. Check if you’re currently logged into Wonder Merge with an online account (Google, Facebook, or a similar login). If yes, your progress is most likely saved on the cloud.

2. Before uninstalling, try to find an option within the game’s settings to sync or back up your data.

3. If you’re logged in and saved, it is safe to clear cache, clear data, or uninstall and reinstall the app. When you open it again and sign back into your account, your progress should restore.

4. If you are not logged in or unsure, please avoid clearing data or uninstalling until you back up the progress or contact support to confirm.

Let me know if you want, I can walk you through checking your login status or backing up your game progress first! How does that sound?

I know I have backed it up to the cloud before but I'm not sure when the last time I did this was

Thanks for sharing that you’ve backed up to the cloud before but aren’t sure when the last backup was. That’s a really important piece of info for making sure your game progress stays safe.

Based on what I found, Wonder Merge does support cloud save, which you can restore from within the game’s settings under “Cloud Data.” However, there have been some reports from players that cloud save can sometimes be unreliable or unstable, so making sure the last backup is recent is key1 3 5.

Here’s how I suggest you proceed:

1. Open Wonder Merge and go to the Settings menu. Usually, there’s a gear icon in the top left or right corner.
2. Check for an option labeled Cloud Data or Cloud Save.
3. Select that option to view if there is an option to Restore your last saved data from the cloud.
4. The game should show the date/time of the last backup if available — this can confirm how recent your cloud save is.
5. If it shows a recent backup date, you can confidently clear cache or data or reinstall without losing progress.
6. If you don’t see a recent backup or can’t find this option, I’d recommend contacting the Wonder Merge support team via the in-game help or their email: [email protected] before attempting data removal steps. They can check your account backup status and possibly retrieve your game data4.

Would you like me to walk you through checking the cloud save in the game, or help draft a message to support if needed?

Not working properly it worked fine last night. Have restarted tablet. It still will not connect it lettering

Thanks for sharing that the game worked fine last night but after restarting your tablet, Wonder Merge still won’t connect properly, especially with lettering (I’m understanding this as difficulty with text input or display, right?). Let's try to get this sorted out together.

Since you’ve already restarted the device once, here’s a step-by-step checklist to troubleshoot this further on your Android 11 tablet with WebKit:

1. Check Internet Connection:
Make sure your tablet’s Wi-Fi or mobile data is stable. Sometimes connection hiccups can prevent the game from communicating with the servers.

2. Close and Force Stop the App:
Go to Settings > Apps > Wonder Merge, then tap Force Stop. This fully closes the app. Open it again and see if it connects.

3. Clear Cache Only:
Instead of clearing data right away, try only clearing the cache via Settings > Apps > Wonder Merge > Storage > Clear Cache. This removes temporary files without affecting your saved data or settings.

4. Check for App Updates:
Make sure you have the latest version of Wonder Merge installed. Sometimes server connection problems are fixed in updates.

5. Verify Cloud Save Status:
Since you mentioned cloud backup before, open the app and in the settings, check if you can manually restore from your cloud save or if it shows an option about connection to the cloud.

6. Try Opening in Another Network or Browser:
If your tablet supports a different browser, try playing via the WebKit-compatible browser’s web version of Wonder Merge (if available). Also, try switching to a different Wi-Fi or mobile network to rule out network issues.

7. Reboot Tablet Again:
Sometimes a second reboot after clearing cache and checking updates helps reset system connectivity.

If after trying these it still won’t connect or the lettering issue remains, it may be a specific bug or server-side problem. Notably, some users have experienced server connection issues with this game on tablets that required forcing the app closed multiple times or reinstalling after backing up progress2 3.

If you feel okay with it and are confident your cloud backup is recent, we can try uninstalling and reinstalling the app next. Otherwise, contacting Wonder Merge support ([email protected]) with details about your device and issue can help check if there is a known server problem or account-specific glitch.

Does this plan sound good? Let me know how it goes after trying these, or if you want guidance through any step!

Cleared cache and the cloud only has cloud upload with 100k of everything across the board which is incorrect I'm going to try uninstalling because it's still stuck I can't remove the magnet from on mode nor does it have the pass that is current as well as special event both of which I purchased this is the 2nd time I've gotten this far - the 1st time I didn't know about either the cloud save nor transfer feature so I started over but if I can't get this fixed I'm going to be very upset after years and hundreds of $$ invested

Thank you for providing all those details. I completely understand how worrying this is after investing so much time and money into Wonder Merge. From what you described—cache cleared, but incorrect cloud upload sizes, magnet stuck in One Mode, missing special event purchases including passes you bought—this seems like a known issue the developers are aware of.

In fact, there was a hotfix announced in the official Wonder Merge Facebook page addressing problems exactly like stuck magnets, incorrect cloud uploads, and missing event purchases1. They asked users to pause playing until the update (version 1.1.62) was released which fixed these bugs.

Since you’re thinking of uninstalling, here’s what I suggest:

1. Double Check Game Is Updated: Make sure the app is updated to the latest version available on your device. Sometimes, the app store may not auto-update, so manually check and install any updates.

2. Backup if Possible: Before you uninstall, if you can log in and trigger a cloud save upload inside the game, that might help secure your latest progress. If the cloud upload displayed is clearly wrong, keep that in mind.

3. Uninstall and Reinstall: Since clearing cache didn't resolve your issue and the game remains stuck with the magnet and missing purchases, reinstalling after update verification is the logical next step.

4. Contact Support Directly: Given how significant your losses would be if progress is not restored, I highly recommend reaching out to Wonder Merge's support at [email protected] with these specific problems. Include details about your device, OS version (Android 11 with WebKit browser), and your account info linked to the game. They may be able to manually verify and restore your purchases and progress post-reinstall.

5. Avoid Playing or Making New Purchases: Until this is resolved, avoid playing too far ahead or making new in-app purchases, to prevent further complications.

If you want, I can help draft a clear message to support including the key points of your issue. Also, if you want guidance through the uninstall/reinstall process safely, just let me know.

Are you comfortable going ahead with this plan?

I don't have Facebook but I will attempt the uninstall/reinstall I play an Amazon friend currently and purchasing is done thru Amazon hopefully this will fix give me a few to do this and reply - I do wish there was a way to screen shot this though

Thanks for letting me know that you’re playing via Amazon and don’t have Facebook connected. That’s useful to keep in mind! Since you don’t rely on Facebook for your cloud saves or login, your progress and purchases are linked through your Amazon account instead, which is good to know for troubleshooting.

Here’s a quick guide to help with Wonder Merge issues without Facebook login:

1. Cloud Saves without Facebook:
Wonder Merge supports cloud saving through whatever account you used to log in—Google Play, Amazon, or Facebook. Since you use Amazon, your backups and purchases should be tied to that account. Make sure you log into the same Amazon account on your device.

2. Restore Purchases on Amazon Version:
After reinstalling, open Wonder Merge and look for a "Restore Purchases" option in the game’s settings or store menu. This will attempt to recover any purchases tied to your Amazon account.

3. Troubleshooting without Facebook:
- Verify you are logged into your Amazon account on the device and the Amazon app store.
- Clear cache for the Wonder Merge app first (which you’ve done).
- Uninstall and reinstall from Amazon Appstore to ensure you have the official version.
- When you start the game, connect using your Amazon login or game account if prompted—do not create a new account.

4. Backing Up Your Progress:
Since you have limited visibility on cloud saves, try to check in the game’s settings for any backup or sync option linked to Amazon or your game account and do a manual save if possible.

5. Contacting Support:
If problems persist after reinstall, contact Wonder Merge support directly at [email protected]. Explain you use the Amazon version without Facebook, and mention your device, OS version Android 11 with WebKit, and describe the issues you’ve faced. They should be able to help restore your purchases and progress connected to your Amazon account.

Unfortunately, without Facebook, cloud save troubleshooting is a little different but your Amazon account is the critical link here.

As for screenshots on Android 11, you can usually take one by pressing Power + Volume Down buttons together briefly. It should save to your gallery. If that doesn’t work, sometimes holding Power and selecting “Screenshot” from the menu works.

Would you like me to help you draft a support message or guide you through checking the restore purchases and backup options in the game? Let me know!

Here’s a useful FAQ on Wonder Merge I found that mentions lost progress and troubleshooting:
Wonder Merge FAQ - I lost progress on my game

Not working properly it worked fine last night. Have restarted tablet. It still will not connect it lettering

Hi again! Since you mentioned the app worked fine last night but now won’t connect properly even after restarting your tablet, especially with lettering issues, here’s a focused approach based on what I found and your previous attempts:

1. Force Stop and Clear Cache:
You’ve cleared cache already, which is great. If you haven’t yet, try force-stopping the app via Settings > Apps > Wonder Merge > Force Stop, then reopen it.

2. Check for Updates:
Make sure you have the latest version installed. Some past issues with the game not connecting or freezing were fixed in updates, so updating can often resolve connection bugs5.

3. Network Check:
Switch between Wi-Fi and mobile data to see if the connection problem persists. Sometimes particular networks block game server connections.

4. Try Different Browser or Amazon App Store Version:
Since your device uses WebKit on Android 11, accessing Wonder Merge via a different web browser or the Amazon App store app might help isolate if it’s a browser-related issue.

5. Restart Tablet Again:
A second reboot after trying the above can sometimes help fully reset connections3.

6. Check Cloud Save and Restore:
Verify in the game’s settings if you can restore your cloud save to recover correct progress and settings.

7. Monitor for Known Issues:
Wonder Merge developers have acknowledged bugs causing connection and in-game object issues in the past and released hotfixes10. If the problem is server-side, it may resolve with time or require contacting support.

If these steps don’t fix the problem, especially with "lettering" not connecting or displaying properly, it may be a deeper bug or account sync issue. At that point, reinstalling after confirming cloud backup or reaching out to support at [email protected] with your device details might be best.

Does this approach help? Let me know where you’re at or if you want me to walk you through any of these steps!