Hi there! It sounds like you're having trouble logging into your EXCEED account because it's saying that your information doesn't match. Let's work through this together.

1. Check Your Credentials: Please double-check the username and password you are entering. It’s easy to make a typo, so make sure there are no extra spaces or capitalization errors.

2. Verify Account Details: If you're entering details like card numbers or personal identification information, ensure that all the information matches exactly what’s on file. Sometimes, small discrepancies can lead to errors. For example, if there's a different spelling of your name or if a number is incorrectly entered, it can cause this issue.

3. Use the Correct Login Page: Make sure that you are logging in from the official EXCEED website or app. If you're trying to log in through a link or third-party site, it may not work as expected.

4. Clear Cache and Cookies: Since you are using a WebKit browser on Android, try clearing the cache and cookies. You can do this by going to your browser settings, finding the privacy section, and selecting the option to clear browsing data.

5. Try a Different Device or Network: Sometimes, network settings or device-specific issues can cause login problems. If possible, try logging in on a different device or using a different Wi-Fi network to see if the issue persists.

If you've already tried some of these steps or if the problem continues, I can look into further options or escalate it to higher-level support. What have you tried so far? Are there any specific error messages or prompts you see when your login fails?