Hi there! It sounds like you're experiencing some challenges with the Chair Yoga app on both your iMac and iPad. I’m here to help you figure this out.

Can you please provide a bit more detail? Specifically, when the app crashes, do you notice any error messages or specific actions that lead to the crash? Also, could you confirm what version of iOS you’re running on your iPad?

Let’s start with your iMac. Here are a few basic troubleshooting steps we can try:

1. Update the App: Ensure that the Chair Yoga app is updated to the latest version. You can check this through the App Store.

2. Restart the Device: Sometimes, a simple restart can resolve unexpected issues.

3. Check for macOS Updates: Make sure your iMac's operating system is up to date (you mentioned you're using OS X 10.15). If there are any updates available, please install them.

4. Reinstall the App: Uninstall the app from your iMac and then reinstall it. This can help clear any corrupted files that might be causing the issue.

5. Check for Conflicting Software: Sometimes other software or extensions can lead to crashes. Have you recently installed any new applications or plugins?

Once you’ve tried these steps, let me know if the issue persists, and we'll look into further solutions!

Hi Benjamin! I've tried all of the above at least 3 times now and still can't get the app to start on my iMac or get past day 1 on my iPad. Can I get a refund on my year's subscription, please?

I'm really sorry to hear that the app continues to give you trouble, even after those troubleshooting steps. Regarding your request for a refund of your subscription, you can request that directly through Apple, as Chair Yoga payments are processed through the App Store. Here’s how to do it:

1. Visit Apple’s Report a Problem page: You can go to this link which will guide you on how to report issues and request refunds.

2. Sign in with your Apple ID: Log in with the Apple ID you used to purchase the subscription.

3. Find your subscription: Once logged in, look for the Chair Yoga subscription under your purchases and select it.

4. Request a Refund: Follow the instructions to request a refund or report an issue.

If you encounter any issues during this process, or if you need further assistance, feel free to let me know. I'm here to support you through this! Are you satisfied with the solution I provided?

Thank you; that's great 😀.

I'm glad to hear that you found the information helpful! 😊 If you're interested in exploring more about Chair Yoga, there are numerous resources available that can provide you with tips and poses suited for beginners.

Here are a few links you might find useful:

1. Chair Yoga Benefits and Poses for Beginners: An informative piece that outlines various poses and their benefits. Check it out here.

2. Gentle Chair Yoga for Beginners: A YouTube video with a sequence designed for easy practice. Watch it here.

3. Chair Yoga Exercises: This article discusses how chair yoga can enhance flexibility and mobility. Read more here.

4. Chair Yoga Poses: A comprehensive guide that covers different chair yoga poses for beginners. Learn about the poses here.

Feel free to explore these resources, and if you have any more questions or need further assistance, just let me know! Are you satisfied with the information I provided?