Hi there! I understand you’re seeing an error that asks you to reload the Heart of Vegas game on your Kindle, running Android 9. Let’s work through this together to get you back into the game smoothly.

First, just to clarify—when this error pops up saying “reload game,” does the app close entirely, or does it just restart the current game session? Also, are you connected via Wi-Fi or mobile data?

Meanwhile, here are some step-by-step things we can try:

1. Restart Your Device: Sometimes a simple reboot can clear up temporary glitches. Hold down the Power button on your Kindle, then tap Restart or Power Off. Turn it back on after a few seconds.

2. Clear Cache and Data for Heart of Vegas:
- Go to Settings > Apps & notifications > See all apps.
- Find Heart of Vegas in the list.
- Tap on Storage & cache.
- Tap Clear Cache first.
- If the issue persists, tap Clear Storage/Data (this may erase some saved progress unless the game is linked to Facebook or an account).

3. Check for App Updates: Head to the Amazon Appstore and check if there’s an update for Heart of Vegas. Using an outdated version can cause errors.

4. Check Network Connection: Ensure your internet connection is stable. Switching Wi-Fi networks or trying mobile data can sometimes help.

5. Reinstall the App: If none of the above works, uninstall Heart of Vegas from your Kindle, then reinstall it fresh from the Amazon Appstore. This will replace any corrupted game files.

Since your Kindle runs Android 9, it’s important to confirm the app is fully compatible with that version, but Heart of Vegas supports Android 9 and higher.

Please try these steps and let me know if the “reload game” error still shows up or if anything changes. I’m here to help you get this sorted.

Are you satisfied with this initial solution?