[Hypic] Magic Eraser doesn't work, i try to delete and diwnload, but it still not wirking

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HENAE
5 months ago In Hypic
Magic Eraser doesn't work, i try to delete and diwnload, but it still not wirking

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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5 months ago

Hi! I see you're having trouble with the Magic Eraser feature in the Hypic app not working even after reinstalling it. Let's try to get this fixed together.

First, could you tell me a bit more about what happens when you try to use Magic Eraser? For example:
- Does the app crash, freeze, or show any error messages?
- Are you able to open Magic Eraser but it just doesn't remove the objects?
- Did you reinstall the app from the official store, and is it fully updated?

In the meantime, here are some steps we can try to resolve this issue on your Android 10 device:

1. Check App Permissions
Sometimes, essential permissions like storage or photos access might be missing, which can prevent Magic Eraser from working. Go to your device's Settings > Apps > Hypic > Permissions, and make sure all necessary permissions are granted.

2. Clear Cache and Data
Clearing cache can help fix corrupted temporary files. Go to Settings > Apps > Hypic > Storage, then tap "Clear Cache" and "Clear Data." Note that clearing data may reset settings, but your photos should remain safe.

3. Restart Your Phone
A quick restart can refresh the system and resolve minor software glitches.

4. Check for Update
Ensure Hypic is updated to the latest version from the Google Play Store, as updates often fix bugs affecting features like Magic Eraser.

5. Free Up Storage
Low device storage can hinder app performance. Make sure you have enough free space available.

If you've already done these, please let me know, and we can try more advanced troubleshooting or check if there are known issues affecting Magic Eraser on your device.

Are you able to try these steps? Let me know how it goes!

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