[EFL iFollow] Why do I keep getting 'too many concurrent sessions' when I have nothing else open

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Christopher John Furmston
1 year ago In EFL iFollow
Why do I keep getting 'too many concurrent sessions' when I have nothing else open

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! It sounds like you're encountering the "too many concurrent sessions" error while trying to access EFL iFollow. Let's dig a bit deeper to help resolve this issue for you.

First, could you please confirm if you've used any other devices or browsers to access EFL iFollow recently? Sometimes, sessions can remain active on other devices or even in different browser tabs, leading to this message.

If you're sure there are no other sessions active, here are some steps you can try:

1. Log Out from All Devices: If you have the option, try logging out of EFL iFollow on all devices you might have used. Then, attempt to log back in.

2. Clear Browser Cache: It's possible that your browser is holding onto old session data. You can try clearing your cache:
- Open WebKit and go to ‘Settings’ or ‘Preferences’.
- Look for ‘Privacy’ or ‘History’.
- Select the option to clear browsing data, ensuring you select cached images and files.

3. Restart the Browser: Close the WebKit browser completely and then start it again.

4. Try Another Browser: If the above steps don't work, consider trying a different browser like Chrome or Firefox to see if the issue persists.

If you've tried these steps and the problem still exists, it's possible that there may be an issue on our end. In that case, I recommend reaching out directly to EFL iFollow support at [email protected]. They will be able to review your account and help resolve the concurrency issue.

Are you satisfied with the solution I provided? Let me know if you have any further questions or if you need additional assistance!

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