Hi there! I understand that the BMI Online Services app login page is not loading for you. Let’s see if we can get you back into your account smoothly.

First, could you tell me a little more about what you see when you try to load the login page? For instance:
- Is the page completely blank, or do you get an error message?
- Have you tried accessing the login from a different browser or device?
- Are you connected to a stable internet connection?

While you check that, here are some initial steps that usually help with loading issues on a Windows device using WebKit-based browsers:

1. Clear Browser Cache and Cookies
Sometimes stored data can cause the page not to load properly. You can clear cache by going to your browser settings → Privacy → Clear browsing data. Select “Cached images and files” and “Cookies and other site data,” then clear them.

2. Check Browser Updates
Make sure your browser is up to date. An outdated WebKit browser may struggle to load modern web pages.

3. Disable Browser Extensions Temporarily
Some extensions can interfere with page loading. Try disabling them and reload the login page.

4. Try a Private/Incognito Window
This opens a fresh session without extensions or cached data affecting the page.

5. Verify Your Internet Connection
Ensure your connection is stable. If using Wi-Fi, try switching networks or rebooting your router.

6. Check for Any Known BMI System Issues
I checked the BMI system status, and no ongoing issues are reported right now, so it should be operational1.

Try these steps and let me know what happens or if you see any error messages. If the problem persists, we’ll dig deeper into network settings or account-related issues.

Are you able to try these out and share what you find?