Hi there! I see you're having trouble with the BMI Online Services app getting stuck on "auth.bmi.com" and not progressing further. Let's get to the bottom of this together.

First, to better assist you:
- Are you using the BMI Online Services app on your Windows device's web browser, or is this happening in the BMI Mobile app?
- Have you tried logging in using a different browser or clearing your current browser’s cache and cookies?
- Is your internet connection stable right now?

Meanwhile, here are some step-by-step troubleshooting you can try that often resolve such loading/authentication hang-ups:

1. Clear Browser Cache and Cookies:
Since you’re on Windows using WebKit-based browser, clearing cache helps remove any corrupted login data.
- Go to your browser’s settings.
- Find the options for clearing browsing data.
- Select cached images/files and cookies.
- Restart the browser and try logging in again.

2. Try a Different Browser or Incognito Mode:
Sometimes browser extensions or settings can interfere with loading. Using incognito mode or another browser (like Edge or Chrome) can help isolate this.

3. Check Date and Time Settings:
Ensure your Windows system clock and timezone are correctly set because authentication servers rely on accurate time for security tokens.

4. Disable VPN or Proxy:
If you are using a VPN or proxy service, temporarily disabling it can help. Some authentication services block connections from unknown networks.

5. Update Your Browser:
Make sure your browser is up to date to support the latest security protocols required by BMI’s authentication server.

If you’ve tried these already or the issue persists, the next step would be to check for any BMI system status issues. According to the latest info, there are no current system outages on BMI’s end, so this problem might be isolated to your device or network9.

Could you try the above and let me know how it goes? If it’s still stuck, we’ll dive deeper into account status or network configurations.

Are you satisfied with the solution I provided so far?