[Clapper] Not letting me create a new clapper account or login . It says "too many accounts"

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Trevon
10 months ago In Clapper
Not letting me create a new clapper account or login . It says "too many accounts"

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Emily Roberts

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10 months ago

Hi there! I see you're running into a "too many accounts" message when trying to create a new Clapper account or log in. That can definitely block your access. Just to clarify, are you using the same device to try multiple accounts or trying to register multiple accounts using the same phone number or email?

Meanwhile, here’s a clear plan to help you resolve this:

1. Clear App Cache and Data: Since you’re on Android 10, go to Settings > Apps > Clapper > Storage, then tap "Clear Cache" and "Clear Data." This removes any leftover information that might be triggering the limit.

2. Limit Number of Accounts on One Device: Clapper often restricts how many accounts can be created or logged into from the same device or with the same phone number for security reasons. If you’ve already created a few, that could be why. Consider logging out completely from any existing accounts on the device.

3. Use a Different Phone Number or Email: If the app links accounts to your phone number or email, try registering with a different email or phone number if possible.

4. Reinstall the App: Uninstall Clapper and then reinstall it from the Google Play Store. This can sometimes reset internal flags about account limits on your device.

5. Check for App Updates: Ensure you’re running the latest version of Clapper, as updates often address such bugs.

6. Contact Support if Problem Persists: If none of these work, it could be a server-side limitation or a bug linked to your device or credentials. You can reach out directly to Clapper developers at [email protected] or support at [email protected] for personalized help.

If clearing data and trying a different email/phone isn't an option or hasn’t helped, I can guide you through more detailed steps or check any recent issues reported for Android devices like yours.

Does that make sense so far? Have you tried any of these already? Let me know, and we’ll get this sorted!

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