Hi there! I’m sorry to hear your Infinite Painter app has been crashing a lot recently. Let’s get to the bottom of this together. Could you tell me a bit more about when these crashes happen? For example, does it crash when you start the app, open a project, use specific tools, or maybe after resizing the canvas? Also, roughly how big are the canvases you’re working with, and have you noticed if any particular action triggers the crash?

Meanwhile, I’ll guide you through some common fixes for frequent crashes on an Android device like yours:

1. Check Canvas Size: Sometimes, working on very large canvases or files can cause the app to overload and crash, especially on devices with limited memory. Try creating a smaller canvas and see if the app remains stable.

2. Clear Cache: Go to your device Settings > Apps > Infinite Painter > Storage, then tap “Clear Cache.” This removes temporary files that might be corrupt.

3. Update the App: Make sure you have the latest version of Infinite Painter installed from your app store, as updates often fix bugs causing crashes.

4. Restart Your Device: A fresh reboot can clear any temporary glitches affecting apps.

5. Reinstall the App: If crashes persist, uninstall Infinite Painter, then reinstall it to ensure all app files are intact.

If you've already tried the above or the crashes happen during specific actions (like saving in PSD format or opening certain projects), let me know. Some users have reported crashes when saving as PSD or opening certain buggy projects, and there are tailored fixes for those cases.

Does this help so far? And please share any details about when the crashes occur, that could help me narrow down the cause.

It crashes while I'm drawing after about 2 to 5 minutes

Thanks for the extra info! Crashing during drawing after a few minutes often points to memory or performance issues with the app or device.

Here’s what I recommend trying next:

1. Reduce Canvas Size and Layers: Large canvases or many layers can strain your device’s memory, especially on Android 10 WebKit devices. Try working on a smaller canvas or merge some layers to see if the crashes slow or stop.

2. Close Background Apps: Running multiple apps uses up RAM. Close other apps to free memory for Infinite Painter.

3. Clear Cache and App Data: You might have tried clearing cache, but also clear the app data (Settings > Apps > Infinite Painter > Storage > Clear Data). Warning: this will delete app settings and saved projects stored locally, so backup important files first.

4. Check for App Updates: Make sure you have the latest Infinite Painter version. Developers regularly fix crash bugs.

5. Disable Brush Preview or Experimental Features: Some users report stability improves with certain features turned off from the app’s settings.

6. Enable “Force GPU Rendering” in Developer Options: This can improve graphics performance. To enable Developer Options, tap “Build Number” in About Phone 7 times, then go to Developer Options and toggle “Force GPU Rendering.”

If crashes persist consistently despite trying these, you might want to share your device model and whether you notice it with certain brushes or file types. Also, if you want, I can guide you on backing up your projects before deeper troubleshooting.

Lastly, users on forums report similar crash patterns1 8. Following the above usually helps in many cases.

Does this sound doable? Let me know how these steps go or if you want me to walk you through any of them!