Hi there! I see you're having trouble pairing your Go Go Compact with the GOGO Connect app on your iPhone running iOS 18.7. I'd love to help you get this sorted out. Could you please tell me a bit more about what's happening? For example, do you see any specific messages or errors when you try to connect, like the app showing "p" or something else? Also, have you tried any steps to fix it already?

Once I know a little more, I can guide you through some steps to reconnect your scooter smoothly.

Can’t connect app to scooter

Thanks for letting me know you can’t connect your iPhone to the Go Go Compact scooter through the GOGO Connect app. Let’s work together step-by-step to get that connection established.

Here are some steps to try first with iOS 18.7:

1. Check Bluetooth and Power:
- Make sure your scooter is turned on and fully charged.
- On your iPhone, go to Settings > Bluetooth and confirm Bluetooth is turned on.

2. Close and Reopen the App:
- Close the GOGO Connect app completely by swiping it away from the app switcher.
- Then reopen it and try connecting again.

3. Move Closer to the Scooter:
- Bluetooth works best when your phone is within 1 meter (about 3 feet) of the scooter.

4. Forget and Re-Pair the Device:
- Go to Settings > Bluetooth on your iPhone, find the scooter device in the list if it appears, tap the “i” info icon and choose “Forget This Device.”
- Then open the app and try pairing again from scratch.

5. Restart Your iPhone and Scooter:
- Restart your phone by powering it off and back on.
- Turn the scooter off and then back on.

If the app still shows “unable to connect,” there might be a version mismatch. Please ensure you have the latest GOGO Connect app from the App Store, as updates often fix pairing bugs. Also, confirm your scooter's firmware is up to date if possible.

If you've tried all these already, please let me know which steps you’ve done so I can provide some deeper troubleshooting or check for any app or firmware issues that might be affecting you2 3 6.

Does this help so far? Are you able to see the scooter listed in your Bluetooth settings?

Go go compact showing p