Hi! Thanks for reaching out. To clarify your question about Videoshop costing money: Videoshop is a video editing app that offers both free and paid options. You can use the app for free with basic features, but there are subscription plans if you want access to premium features. These plans include:

- Monthly subscription around $3.99
- Annual subscription around $23.99
- Lifetime purchase for about $99.99

Also, if you want to remove watermarks from your videos, there is a one-time payment option for that as well.

So, you can start using Videoshop for free and only pay if you want more advanced tools or to remove watermarks. Does that help clear things up? Would you like me to guide you on how to get started with the free features on your iPhone?

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I am a subscriber already. Only the same 4 videos come when I am trying to access all my recordings. If you can’t help fix the problem then please find someone who can thanks. It shouldnt be that hard

Hi! I understand that you’re seeing only the same 4 videos in your Videoshop recordings despite being a subscriber. Let’s work together to figure this out.

To start, could you tell me:

1. Are the other videos saved locally on your iPhone’s Photos app or somewhere else?
2. Have you recently updated iOS or the Videoshop app?
3. Are these missing videos edited or imported inside Videoshop, or are they original recordings from your device’s camera roll?

Meanwhile, here are some steps to try on your iPhone with iOS 17.6.1:

1. Force close and restart Videoshop: Swipe up from the bottom and pause, then swipe the Videoshop app off the screen. Reopen it and check your library.

2. Check app permissions: Go to Settings > Videoshop > Photos and ensure the app has access to All Photos.

3. Refresh the library inside Videoshop: If there is an option or pull-to-refresh gesture in the app’s video library view, use it to resync.

4. Restart your iPhone: Simple restart can help clear temporary glitches.

5. Verify subscription status: Go to Settings > [your name] > Subscriptions, and confirm that Videoshop subscription is active with no issues.

If after these steps the issue remains, it could be related to how the app syncs your videos or an account issue on Videoshop’s server end. At that point, I’d recommend emailing Videoshop’s support team directly at [email protected] with details of the problem, including your subscriber status and device info. They can check your account more deeply.

Please try the steps above and let me know what you find, so I can assist you further. I want to make sure your videos are properly accessible!

Are you satisfied with this plan so far?