Hi there! I understand you're having trouble with ads not loading in the Horse Riding Tales app on your Mac running OS X 10.15.7. Just so I can assist you better, could you tell me if the ads fail to load entirely, or do you see any error messages or blank screens when trying to watch ads? Also, does this happen only with Horse Riding Tales or with other apps as well?

While I wait for your reply, here are some general steps we can try to fix ads not loading in the app:

1. Check Internet Connection: Make sure your Mac has a steady and strong internet connection, as ads rely on that.

2. Give Consent for Ads: Sometimes, ads won't play unless you have consented to ad tracking or personalized ads. When the ad tries to load, look for any pop-ups asking for permission and agree to them.

3. Clear App Cache or Restart the App: Fully quit Horse Riding Tales and relaunch it. If possible, clear the app's cache or temporary data.

4. Check Available Storage: Make sure you have at least 500MB of free storage on your Mac, as insufficient space can cause issues loading ads.

5. Reinstall the App: Uninstall Horse Riding Tales and then reinstall it from the official source to clear any corrupted files.

If you've already tried some of these, please let me know which ones, and we can dive deeper.

Would you like me to guide you through any of these steps?

The game shows a little message saying that the ads failed to load trying again but it never tries again

Thanks for that extra detail! The message saying the ads failed to load and then not actually retrying sounds like it might be tied to ad consent or a connection problem between the game and the ad servers.

Here’s what I recommend trying step-by-step, tailored for your Mac (OS X 10.15.7):

1. Force Quit and Restart the Game: Since the game promises to retry but doesn't, fully quitting the app before reopening it can sometimes kick things back into gear.

2. Check for Required Permissions: Sometimes the ads require you to consent to data tracking or personalized ads. If you see any pop-ups when launching the game or trying to watch ads, make sure to accept or allow–this can resolve the “failed to load” issue.

3. Clear Browser Cache in WebViews: The ads might be displayed through embedded web views, which store cached content on your Mac. Clearing your Safari browser cache can help, since apps sometimes share this cache:
- Open Safari on your Mac.
- Go to Safari > Preferences > Privacy > Manage Website Data.
- Click “Remove All” and then “Done.”
- Restart the game and try again.

4. Disable VPN or Proxy: If you are using any VPN or proxy service, disable it temporarily. Sometimes that blocks the ad servers.

5. Check Network Restrictions: Ensure that your network or firewall isn't blocking ad domains. You can try connecting to a different network (like a mobile hotspot) to test if ads load there.

6. Reinstall the Game: If nothing works so far, uninstall Horse Riding Tales, restart your Mac, then reinstall the app fresh. This removes any corrupted or stuck data causing ads not to load.

If you're still stuck after these steps, it might be a wider ad server or app-side issue. The game community has noted similar issues where a restart is currently needed to bypass stuck ad errors, so developers may release a fix soon1 2.

Let me know which of these steps you'd like help with or if you want me to guide you through the reinstall process! Are you satisfied with this solution so far?

It used to load ads but won’t today

Thanks for letting me know the ads used to load but now they won’t. Based on recent feedback and community reports, this kind of sudden ad failure often comes down to needing to re-consent to ad permissions or an issue on the ad provider’s side.

Here’s what I suggest you try next on your Mac (OS X 10.15.7):

1. Look for Consent Prompts: Sometimes the game requires you to agree again to ad tracking or personalized ads. This can pop up when the ads try to load. If you accidentally dismissed it, the ads won't play. Restart the app and carefully watch for any such prompt.

2. Force Quit and Restart the Game: Quit Horse Riding Tales completely (Cmd + Q or right-click and Quit). Then reopen and try again. This can reset any stuck ad requests.

3. Clear Safari Website Data: Since your Mac and the app’s web views often use Safari’s underlying data store, clearing Safari’s cookies and website data can help:
- Open Safari > Preferences > Privacy > Manage Website Data > Remove All.
- Restart the game and check ads again.

4. Switch Network: Try connecting your Mac to a different internet connection (for example, a mobile hotspot instead of Wi-Fi). Sometimes network restrictions or ad server issues cause ads not to load.

5. Check for App Updates: If you’re not running the latest version of Horse Riding Tales, update it. Developers sometimes fix ad-related bugs in patches.

6. Reinstall the Game: If none of the above works, uninstall the app, restart your Mac, then install it fresh from the official source.

There have been community reports where players encounter ads failing to load temporarily, requiring restarts or new consent, and sometimes this can last for a few days if the ad servers experience hiccups1 2.

Please try these out, and if you want, I can guide you through any of the steps. Let me know how it goes! Are you satisfied with this approach so far?

How to restart the game or force quit it on an ipad

Hi! I can definitely help you with force quitting and restarting Horse Riding Tales on your iPad.

Here’s how to do it step-by-step:

1. Access the App Switcher:
- If your iPad has a Home button, double-click the Home button quickly.
- If your iPad doesn’t have a Home button, swipe up from the bottom of the screen and pause in the middle until the app switcher appears.

2. Find Horse Riding Tales:
Scroll left or right to locate the Horse Riding Tales app.

3. Force Quit the App:
Swipe the Horse Riding Tales app preview up off the top of the screen to close it.

4. Reopen the App:
Tap the Horse Riding Tales icon from your Home screen or App Library to launch it again.

Doing this fully closes the app and restarts it fresh, which often clears temporary glitches like ads failing to load.

If the game still has issues after this, you can also try restarting your iPad by holding the power button and following the on-screen prompt to power off, then turn it back on.

If you'd like, I can walk you through this process in more detail! How does that sound? Here’s an official Apple guide for quitting and reopening apps on iPad if you want to check it out: Apple Support - Quit and reopen an app on iPad

Are you satisfied with this solution so far?

Ads won’t load no matter what