Hi there! I see you’re having connection problems with the Horse Riding Tales app on your Android device. Let’s get to the bottom of this together.

To start, could you tell me a bit more about the issue? For example:
- Are you unable to open the app at all, or does it get stuck while loading?
- Do you see any specific error messages (like “please connect to the internet” or an error code)?
- Are you using Wi-Fi or mobile data?
- Have you recently updated the app or your device?

While you respond, here are some initial steps you can try:
1. Check your internet connection: Make sure your device is connected to a stable Wi-Fi or mobile network. Try opening a webpage or another app that uses the internet to confirm.
2. Restart the app: Close Horse Riding Tales completely (use the app switcher to swipe it away), then reopen.
3. Restart your device: Sometimes a fresh start clears temporary glitches.
4. Clear cache and data for the app:
- Go to Settings > Apps > Horse Riding Tales
- Tap Storage, then Clear Cache and Clear Data (note, clearing data might log you out, so have your login details handy).
5. Update or reinstall the app: Make sure you have the latest version from the Google Play Store. If needed, uninstall and reinstall it.

If you’ve already done any of these or if the problem persists after trying them, let me know what happened at each step, and I can guide you further.

Are you happy to try these out and share what you find?

Connection

Thanks for confirming it's about connection issues with Horse Riding Tales on your Android device. I looked into reports, and some players have had trouble connecting, sometimes stuck at loading or getting messages asking to connect to the internet despite being online.

Since your device runs Android 10 and uses WebKit, here are some tailored, step-by-step suggestions to try:

1. Verify your network connection: Even if you see your Wi-Fi or mobile data connected, sometimes there can be issues like weak signals or firewall-like restrictions. Try switching between Wi-Fi and mobile data to see if one works better.

2. Check app permissions: Ensure Horse Riding Tales has permission to access the internet.
- Go to Settings > Apps > Horse Riding Tales > Permissions.
- Confirm that network/internet access is allowed.

3. Clear the app cache and data:
- Settings > Apps > Horse Riding Tales > Storage.
- Tap Clear Cache first, then Clear Data.
- Relaunch the app and log in again.

4. Update or reinstall the app: Ensure you have the latest version from Google Play, as older versions can sometimes face connection errors.

5. Disable VPN or Proxy: If you are using a VPN or proxy, try disabling it, as it can interfere with the app's connection.

6. Date & Time settings: Make sure your device’s date and time are set to automatic to avoid connection verification errors.

If the app still fails to connect or keeps showing an error like “please connect to the internet,” some players have mentioned similar problems linked to server issues or app bugs. You can monitor the official community posts where users share updates and workarounds 1 3.

If none of these help, the next best step would be to contact support directly at [email protected] with details of your issue, your device model, and Android 10 version.

Do you want to try these steps with me? Let me know what happens at any point! Are you satisfied with the solution I provided so far?

Should i allow full network access or view network access

Great question! Let me clarify the difference between these two permissions so you can decide what’s best for Horse Riding Tales on your Android 10 device.

- Full Network Access means the app can send and receive data over the internet at any time. This is necessary for online features like multiplayer, syncing your game progress, downloading updates, or communicating with game servers. Essentially, the app can connect to any server it needs to operate properly.
- View Network Access (sometimes called "view network connections") means the app can check your device’s network status—like whether you're connected via Wi-Fi or mobile data—but it cannot send data itself. This permission is often used just to decide whether certain features should be enabled depending on your connection.

For Horse Riding Tales to work correctly online, it needs Full Network Access permission so it can communicate with game servers, load content, and sync your progress. Just allowing "view network access" is not enough for the app to connect.

If you want the game to function fully, I recommend allowing Full Network Access. It's a standard permission for online games and ensures you have the best experience.

If you’re concerned about privacy, you can always review the app’s permissions later or monitor data usage, but this permission is essential for seamless connectivity.

Does that help clear things up? Would you like me to walk you through how to check or update these permissions on your device?

Connection

Thanks for bringing up the connection issue again! Based on recent reports from players and discussions in the Horse Riding Tales community, connection problems often happen at the loading screen where the game asks to “please connect to the internet” even if your device is online. Here’s a focused approach you can try on your Android 10 device with WebKit browser:

1. Switch Between Networks: Try toggling between Wi-Fi and mobile data to see if one connects better. Sometimes network restrictions or weak Wi-Fi signals cause this problem.

2. Check Date & Time Settings: Make sure your device’s date and time are set to automatic. Incorrect system time can cause server authentication issues.

3. Disable VPN or Proxy: If you use one, turn it off temporarily. VPNs or proxies can interfere with the game’s server connection.

4. Clear App Cache and Data:
- Settings > Apps > Horse Riding Tales > Storage > Clear Cache and Clear Data.
- Then, reopen the app and log in again.

5. Update or Reinstall the App: An outdated or corrupted installation might cause connection failures. Update from Google Play or uninstall and reinstall.

6. Confirmed Permission Settings:
- Ensure Horse Riding Tales has Full Network Access permission in Settings > Apps > Horse Riding Tales > Permissions. It needs this to communicate properly.

7. Check for Server Issues: Sometimes server-side problems cause connection failures. Community forums like Reddit or Steam discussions have reports where players share updates:1 3.

If none of these work, the issue might be on the game’s side. In that case, you can contact Horse Riding Tales support via email at [email protected] with your device details and a description of the problem.

Would you like me to guide you through any of these specific steps? Are you satisfied with this solution approach so far?