Hello! Sorry to hear you're having trouble logging into the Qardio Heart Health app on your iPhone. Let's see if we can get that sorted out together.

Could you tell me a bit more about the issue? For example:
- Are you unable to log in because of a password problem, or is the app not accepting your email?
- Do you get any error messages when you try to log in? If yes, what do they say exactly?
- Have you tried resetting your password or reinstalling the app already?

Knowing these details will help me guide you more effectively.

Tried to reset password but not receiving email

Thanks for letting me know you tried resetting your password but aren’t receiving the email. That’s definitely an important next step for accessing your account.

Here are some things we can check and try:

1. Check the Spam/Junk Folder: Sometimes reset emails end up there. Could you please double-check all your email folders including Spam, Junk, Promotions, or any filters that might reroute Qardio emails?

2. Confirm the Email Address: Are you sure you entered the exact email address associated with your Qardio account? It’s easy to mix it up if you have multiple emails.

3. Try Resending the Reset Email: Wait a bit and send the reset request again from this link: Qardio Password Reset. Sometimes the reset link email can take a few minutes or a retry to come through.

4. Email Provider Delay: Some email providers might delay or block automated emails. If possible, try using a different email linked to your Qardio account or check your email provider’s settings to allow emails from Qardio domain.

If these steps don’t help, it’s possible there’s an issue with the password reset system itself. In that case, the best move would be to contact Qardio support directly at [email protected]. They can assist with account recovery or check if there's a system problem affecting reset emails.

Please let me know what you find after trying this, and I’m here to guide you further! Are you able to check the spam folder and try the reset link again?