Hello! I understand you’re having trouble entering the correct card details while registering in the novobanco app. To help you better, could you please clarify what exactly is happening? For example:

- Are you seeing an error message when inputting the card number?
- Is the app not accepting your card number at all?
- Are you referring to a debit/credit card or another type of card like the “matrix card” used for login?
- Did you receive any special card or code from novobanco to complete the registration?

With these details, I can guide you step-by-step to fix the issue effectively. Meanwhile, here’s a general approach you can try:

1. Double-check the card number you are entering—make sure there are no spaces or extra characters.
2. Confirm you are using the correct card. For novobanco registration, sometimes they ask for the “matrix card” number labeled as “No de Adesão” at the bottom left corner of that green card from your bank documents, not your debit card number.
3. Ensure your internet connection is stable during registration.
4. Restart the app or try reinstalling it to exclude any app glitches.
5. If you receive an error about the card number, check if the app requires you to input the card number in a specific format.

If these steps don’t solve it, please share the exact error messages or issues you see and your type of card. That way, I can offer a more tailored solution.

Are you currently seeing any messages or stuck at any particular step?