Hello! I understand your Tricount app is no longer automatically updating currency exchange rates and instead sets every rate to 1:1. Let me help you get this sorted.

To start, could you tell me if this issue happens for all Tricount groups/sets or just a specific one? Also, have you recently changed anything like your phone settings, network, or updated the app? This info will help me guide you better.

Meanwhile, here are some initial steps you can try on your iPhone (iOS 18.5.0):

1. Check Internet Connection: Currency rates need an internet connection to update. Confirm your device has a stable Wi-Fi or mobile data connection.

2. Force Close and Reopen the App: Sometimes a simple restart of the app can trigger fetching fresh data.

3. Check App Permissions: Go to iPhone Settings > Tricount, and make sure it has permission to use data.

4. Manually Refresh Rates: Within a Tricount, see if there’s an option to refresh or update currency rates manually.

5. Update the App: Ensure you have the latest version of Tricount from the App Store.

If after these steps the rates still show as 1:1 for different currencies, it could be an issue fetching market exchange rates, which are updated daily by Tricount for information purposes only1. A network or server problem might be blocking the update.

In that case, a more advanced step would be:

6. Reinstall the App: Delete and reinstall Tricount to reset app data and connections.

If reinstalling doesn't help, there could be a temporary outage or bug on Tricount’s side.

Would you be willing to try these steps and share what you find? I’m here to help walk you through deeper troubleshooting if needed!

Are you satisfied with the solution I provided so far?