Hi there! I understand you got a new phone and want to transfer your Golden Corral Rewards account to it. Let's get you set up so you can keep earning and redeeming points on your new device.

First, just to clarify:
- Do you already have the Golden Corral app downloaded on your new phone?
- Have you tried logging in with your existing account credentials (email and password) on the new phone?
- Do you recall if you had your rewards account linked to an email or phone number for login?

Generally, your rewards account is tied to your login details, so when you sign in on the new phone with the same account information, your points and rewards should automatically appear.

Here’s a simple step-by-step to get you going:

1. Download and install the Golden Corral app from your phone’s app store if you haven’t already.
2. Open the app and go to the login screen.
3. Enter the email and password associated with your rewards account.
4. If you don’t remember your password, use the “Forgot Password” option to reset it.
5. Once logged in, your points and rewards should sync to the app.

If you run into any trouble logging in or if your points don’t show up after signing in, sometimes clearing the app cache or reinstalling the app helps. On Windows phones, just uninstall and then reinstall the app.

If you are still unable to access your rewards on the new device after these steps, please let me know, and we’ll troubleshoot further or explore account verification options.

Does that help so far, or is there something you've tried already that didn’t work?

i am in the system they send instructions to fix it instructions say nothing I need help please .

Thanks for letting me know you’ve got instructions but they aren’t clear. Let’s get this sorted out together.

Since you’re logged into the system but unsure what to do next for your new phone rewards account, let’s try these clear steps to help:

1. Confirm Login Credentials: Make sure you’re logging in on the new phone with the exact same email and password you used on your old phone.

2. App Update or Reinstall: If the app was pre-installed or you followed instructions that aren’t clear, try uninstalling the Golden Corral app completely from the new phone and then reinstalling it fresh from your app store.

3. Password Reset: If there’s any chance the password isn’t working or you forgot it, use “Forgot Password” on the login screen to reset it, then log in again.

4. Check for Account Sync: After login, look for a “Rewards” or “Account” section in the app to confirm your points and rewards are showing. Sometimes it takes a moment to sync after logging in.

5. Clear App Cache (if applicable): On some Windows-based phones, you can go to Settings > Apps > Golden Corral > Storage and clear cache, then reopen the app.

6. Contact Golden Corral Support: If none of the above steps work, you might need direct assistance from Golden Corral support to verify your account and rewards data, especially if the instructions sent didn’t help. You can reach them here: Golden Corral Contact 2.

Could you tell me exactly what the instructions said or what step you are stuck on? That way, I can provide even more targeted help.