Hi there! I understand that your Fluvsies game gets stuck on the loading screen, which can be a bit tricky. Could you tell me if you’ve already tried restarting your device or checking if your app is updated to the latest version from the Play Store? Also, is your internet connection stable when you launch the game?

Meanwhile, here are some steps you can follow to troubleshoot this issue on your Android 11 device:

1. Check for App Updates: Sometimes, the game may be stuck trying to download an update. Go to the Google Play Store, search for Fluvsies, and ensure it is updated.

2. Restart Your Device: A quick reboot can refresh the system and fix temporary glitches.

3. Clear App Cache and Data:
- Go to Settings > Apps > Fluvsies.
- Tap on Storage & cache.
- Tap Clear cache first, then Clear storage (this will reset the app, but your game progress might be safe if it syncs with an account).

4. Check Your Internet Connection: Since Fluvsies may need to load data online, ensure you have a strong Wi-Fi or mobile data signal.

5. Reinstall the App: If nothing else works, uninstall Fluvsies and reinstall it from the Play Store.

If you’ve already tried some of these, let me know what you’ve done so far and if you use any special settings or VPNs that might affect connectivity. That way, I can help you with more specific advice!

Are you comfortable trying these steps?

It's on my kids profile and no, restarting didn't work.

Thanks for the extra info! Since the issue happens on your kid’s profile and restarting didn’t fix it, here’s what I recommend trying next, focusing on a kids profile setup:

1. Fully Close the App: Make sure Fluvsies is not just minimized but completely closed. On most Android devices, you can do this by tapping the recent apps button and swiping Fluvsies away.

2. Clear Cache and Data for the Kids Profile: Sometimes game data stored under a child’s profile can cause loading issues. Try the following:
- Go to Settings > Apps > Fluvsies.
- Tap Storage & cache.
- Tap Clear cache.
- Since it is a kid’s profile, it might be better to avoid clearing data unless you have a backup or are okay starting fresh. However, if clearing cache doesn’t work, you can try Clear storage as well to reset the game progress on that profile.
Note: In some kids profiles or parental control setups, game data might be synced or saved in a way that persists even after uninstall/reinstall. Long pressing the app and choosing “Remove from device” then reinstalling might help reset the app fully1.

3. Check for Parental Controls or Restrictions: Sometimes restricted profiles or parental control settings can interfere with app data loading, especially for games. Check if these are active and try loosening them temporarily.

4. Reinstall the App on the Kids Profile: Uninstall Fluvsies from that profile completely and reinstall it fresh. This sometimes resolves corrupted installations or outdated files.

If these steps don’t get past the loading screen, it could be an issue specific to the profile’s save data or a bug in the app version with kid profiles. In that case, contacting Fluvsies support at [email protected] and explaining that it’s stuck on the loading screen on a kids profile might be necessary for a deeper fix.

Could you please let me know which steps you’ve tried so far? That way I can help you narrow down the best next move.

I'm 10 yrs. old and am not allowed to do that

Thanks for letting me know you're 10 years old! Since you might not be allowed to change things like app data or settings, the best help will come from an adult, like a parent or guardian.

About your question on parental controls and restrictions with Fluvsies: The game is designed for kids but sometimes parental controls on your device or profiles can interfere with how the game loads and works. Fluvsies has ads and requires online connectivity, which might be limited by parental controls or network restrictions set up by parents or the device itself1.

Here’s what you can do with an adult’s help:
1. Ask a parent or guardian to check if there are any parental controls or restrictions on the kids profile or device that might block the game's internet access or data.
2. Let them try restarting the app fully, clearing cache, or even reinstalling, which might fix the loading issue.
3. If this doesn’t help, the adult can contact Fluvsies support at [email protected] to report the problem.

Would you like me to help explain to your parent or guardian what to do? That way they can safely help you get the game working again!