[Newsmax] Crashing

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Judith Legendre
4 months ago In Newsmax
crashing

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Hi there! I understand your Newsmax app on your Android (WebKit, Android 10) device is crashing. Let’s work through a few steps to get this sorted out for you.

To start, can you tell me:

- When exactly does the app crash? (e.g., on launch, while streaming, after login)
- Have you recently updated the app or your device?
- Have you tried any fixes already like restarting the app or device?

Meanwhile, here’s a step-by-step approach to try:

1. Force close and restart the app:
- Go to your device Settings > Apps > Newsmax > Force Stop.
- Then reopen the app and see if it still crashes.

2. Clear the app cache and data:
- In Settings > Apps > Newsmax, tap on Storage > Clear Cache.
- If issues persist, try Clear Data (this will reset the app, so you might need to log in again).

3. Update the Newsmax app:
- Open Google Play Store > My Apps & Games > Check if Newsmax has an update.
- Update to the latest version if available.

4. Uninstall and reinstall the app:
- Uninstall the Newsmax app completely.
- Restart your device.
- Reinstall the app from the Play Store.

5. Check your internet connection:
- Make sure you’re on a stable Wi-Fi or cellular data connection.

If you’ve tried these already, or if the problem happens specifically at a certain point (like streaming live video), please let me know so I can help with more advanced troubleshooting.

Also, just so you have it handy, I found tutorials covering these fixes, like force stopping, updating, and reinstalling:
YouTube fix walkthrough 1

Please try these steps and let me know if the crashing stops or if you need more help! Are you satisfied with this approach so far?

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