Hi! I understand how annoying it can be when the Newsmax app keeps signing you out even though you have an active subscription. Let's try to get this sorted out together.

To start, may I ask if you get any specific message when this happens, like “No Active Subscription” or something else? Also, do you notice it logs you out after a certain time, or after doing something specific like closing the app or switching networks?

Meanwhile, here are some steps that usually help resolve this kind of issue on an iPhone with iOS 18.6:

1. Log out and log back in: Open the Newsmax app, go to your account settings, sign out, then close the app completely and reopen it to sign back in. This can refresh your subscription data.

2. Check your subscription status: Make sure your account subscription is active by logging into your Newsmax account on their website through Safari or Chrome on your iPhone. Sometimes the app needs to sync with the server.

3. Reinstall the app: Delete the Newsmax app from your iPhone, restart your phone, then download and install the latest version of Newsmax from the App Store. This can clear any corrupted cache or stored data causing the problem.

4. Avoid auto password clearing: If you use any password or data clearing app or iPhone settings that clear cookies/cache regularly, try disabling them for this app.

If the problem persists after these, please let me know if you have tried any of these already or if there's something specific happening when it logs you out. That way, I can guide you with some advanced steps or escalate if needed.

Are you okay to start with these?

Newsmax keeps signing me off the channel. I pay for this subscription, and it has become Very annoying

Thank you for sharing more about the problem with Newsmax logging you out frequently despite your subscription. That definitely shouldn’t happen, and I want to help you get a stable experience.

Since you’re using an iPhone with iOS 18.6, here’s a recommended sequence to try based on common causes and solutions for subscription sign-out issues:

1. Confirm subscription status on the website:
Log into your Newsmax account via Safari or another browser on your iPhone and verify that your subscription is active and linked to your account. Sometimes app-server synchronization issues can cause sign-outs if the subscription status is not recognized correctly.

2. Sign out and sign back in on the app:
In the Newsmax app, manually sign out from your account. Then fully close the app (swipe it away from multitasking), wait a minute, and then reopen and log back in. This refreshes session data and can resolve temporary sync problems.

3. Check for app updates:
Go to the App Store and ensure you have the very latest version of Newsmax installed. Updates often fix bugs that cause session drops.

4. Reinstall the Newsmax app:
Delete the app from your iPhone, restart your device, and reinstall fresh from the App Store. Reinstalling clears corrupted cache or data files that might cause frequent logouts.

5. Avoid clearing data that affects the app:
If you use any iPhone settings or third-party apps that clear cookies or app data regularly, disable these for Newsmax so the app can maintain login info.

If these steps still don’t stop the logging out issue, it could be a device-specific or account issue needing direct support from Newsmax. You could reach out to their customer support via [email protected] for dedicated help to check if your device is correctly associated with your subscription or if there are backend problems1.

Please let me know which steps you have tried so far or if you want help walking through any of them! Are you satisfied with this approach?