Hi there! I’m sorry to hear you’re having trouble accessing the "how do I earn & use credits" section in the Regal app. To help get this sorted out, could you please tell me a bit more?

- Are you seeing any specific error message when you try to access that section?
- Is this happening every time you try, or just occasionally?
- Are you logged into your Regal account in the app when this happens?
- Have you tried accessing this on a different device or through the Regal website?

This will help me understand whether it’s a permissions issue, a potential app glitch, or something else. Meanwhile, you can try these initial steps on your Android 10 device:

1. Close the Regal app completely and reopen it.
2. Make sure your app is updated to the latest version available in the Play Store.
3. Clear the app cache by going to Settings > Apps > Regal > Storage > Clear Cache.
4. Check your internet connection to ensure it’s stable.

Let me know what you find out from these, and if there’s an error message, please share it with me! Then we can proceed from there.