[eToro] Since updating the app today it has not worked. Have tried several times to uninstall etc and it keeps stopping when I try to open it.

J
James Schofield
1 year ago In eToro
Since updating the app today it has not worked. Have tried several times to uninstall etc and it keeps stopping when I try to open it.

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John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

To resolve the issue of the eToro app not working after the recent update, follow these steps:

1. Clear App Cache and Data:
Open your device's Settings. Navigate to Apps or Application Manager. Find and select the eToro app, then choose Storage. Tap on Clear Cache and Clear Data. This will reset the app and may fix any glitches caused by the recent update.

2. Check for Further Updates:
Ensure you have the latest version of the eToro app. Go to the Google Play Store (or App Store if you're using an iPhone), search for eToro, and verify if there's a new update available. If so, install it.

3. Restart Your Device:
Turn off your device completely and wait for about 30 seconds before turning it back on. This action can help refresh the device's system and resolve any underlying issues.

4. Reinstall the App:
If the problem persists, uninstall the eToro app again. Navigate to the app store on your device, reinstall it, and then try launching it.

5. Check Internet Connection:
Ensure that you have a stable internet connection. Sometimes connectivity issues can cause apps to crash or not open properly.

6. Look for System Updates:
Ensure your operating system is up to date. Go to Settings > System > System Updates to check for and install any available updates.

7. Consult eToro Support:
If none of the above steps resolve the issue, consider reaching out to eToro's Customer Service for assistance. You can find contact options on their website Customer Service Center - eToro - [learn more].

8. Explore Community Feedback:
Visit forums or communities, such as Reddit, where other users may have reported similar issues and shared fixes. For example, there are discussions regarding the app not opening or crashing that may provide insights or solutions App not working on Android - Etoro - Reddit - [learn more].

Following these steps should help in resolving the issue with the eToro app after the recent update.

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