Hi there! I understand you're having trouble with the new weekly coupons not loading. Let's work together to sort this out.

First, can you confirm if you're using the GIANT Food Stores app or checking via the website? Also, have you tried refreshing the app or website, or logging out and back in to your account? These simple steps often resolve loading issues.

If that doesn’t work, we can explore further. Just let me know!

New weekly coupons not loaded.

It looks like you're experiencing an issue with loading the new weekly coupons on GIANT Food Stores. Let’s try a few steps to resolve this. Since you’re using an iPhone with iOS, here’s what you can do:

1. Check Your Internet Connection: Make sure you're connected to Wi-Fi or mobile data, as a poor connection can affect loading.

2. Refresh the App or Website: If you're using the app, swipe down on the main screen to refresh it. If you're on the website, try reloading the page.

3. Log Out and Back In: Sometimes, simply logging out of your account and then logging back in can help refresh the content. If you're using the app, tap on the menu icon, go to settings, and choose the option to log out. After that, sign back in.

4. Update the App: Ensure you have the latest version of the GIANT Food Stores app. Go to the App Store, search for the app, and see if there’s an option to update.

5. Clear Cache if Using a Browser: If you’re accessing coupons through a browser, clearing the cache might help. Go to Settings > Safari > Clear History and Website Data.

If you’re still having trouble after these steps, please let me know. We might need to check if there are any ongoing issues with the server or if it's something related to your account. You can also view the weekly ads directly through this link: Giant Food Stores Weekly Ad if you need immediate access to current coupons.

Are you satisfied with the solution I provided?

Did all of the above. Still didn’t fix issue. I updated app 2/27/25. Noticed issue today.

Thank you for your patience! Since you've done all the initial troubleshooting steps like refreshing the app and logging in and out, let’s try a couple of additional things.

1. Uninstall and Reinstall the App: Sometimes, a fresh installation can resolve issues that updates may not fix. To do this, press and hold the GIANT Food Stores app icon until options appear, then select "Remove App." You can then download it again from the App Store here.

2. Contact Customer Support: Since the issue persists after an update, it might be beneficial to reach out directly to the GIANT Food Stores support team. You can email them at [email protected] for assistance.

If these steps don't solve the problem or if you continue to encounter difficulties, please let me know, and I can look into it further. Are you satisfied with the solution I provided?

New weekly coupons not loaded.

Thank you for your continued patience regarding the issue with your weekly coupons not loading. Since we've ruled out the common troubleshooting steps, let's explore further options.

It looks like there could be a specific issue with the app or with your account. You can check the current weekly ad and available coupons directly on the GIANT Food Stores website here: Giant Food Stores Weekly Ad. This can help you see if the coupons are available there as well.

If they're accessible on the website but not in your app, it could indicate a problem with the app itself that might require further action. If needed, I recommend contacting the GIANT Food Stores support team directly at [email protected] for more assistance; they can help delve deeper into your account specifics.

Please let me know if this helps or if you have any more questions! Are you satisfied with the solution I provided?

Since you're still having trouble with the new weekly coupons not loading, let's look deeper into this. As you mentioned you've already tried the standard troubleshooting steps, I recommend checking the current week's coupons directly on the GIANT Food Stores website. You can view the latest weekly ad and available coupons here: Giant Food Stores Weekly Ad or alternatively here: Weekly Ad Print View to see if they are available there.

If you find the coupons on the website but still not in your app, then it could be an app-specific issue. I'd suggest uninstalling and reinstalling the app as we discussed earlier. If that doesn't resolve the problem, please reach out to the GIANT Food Stores support team at [email protected] so they can help you with your account specifically.

Are you satisfied with the solution I provided? If you need further assistance, just let me know!

I uninstalled/installed app. something must be broken in app with latest update.

Thank you for sharing that information. Since you’ve uninstalled and reinstalled the app and the issue with coupons still persists, it does seem like there may be a problem with the latest update of the app itself. Some users have reported similar issues with updates causing unexpected behavior in the app1.

To address this, you can consider the following options:

1. Wait for Updates: Keep an eye on the App Store for any new updates to the GIANT Food Stores app. Developers often release fixes for bugs shortly after updates.

2. Contact Customer Support: Since this may be a broader issue, reaching out to the GIANT Food Stores support team can help. You can email them at [email protected] for assistance.

3. Check Online Status: There might also be some ongoing issues with the GIANT Food Stores website or app. You can check if the website is down, which may indicate a systems outage affecting app functionality, by visiting this link for live status updates.

Please let me know if you need further assistance, or if there’s anything specific you want to dive into! Are you satisfied with the solution I provided?